Event Guest Services Associate – Training & Growth

BEST Crowd Management; Belleville (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management provides guest services for UW–Madison events, ensuring welcoming and professional interactions with visitors at games, concerts, and campus events.

You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety procedures. Training in guest services and event safety is provided, with growth opportunities within the GardaWorld network.

Qualifications

• Greet and assist guests at events and venues.
• Demonstrate clear, courteous communication with visitors.

Responsibilities

• Greet and guide guests at games, concerts, and campus events.
• Scan tickets at entry points.
• Monitor entry flow and assist with crowd movement.
• Report concerns to supervisors and follow safety procedures.

Skills

Guest services

Communication skills

Team collaboration

Job description

BEST Crowd Management provides guest services for UW–Madison events, ensuring welcoming and professional interactions with visitors at games, concerts, and campus events.

You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety procedures. Training in guest services and event safety is provided, with growth opportunities within the GardaWorld network.