Event Guest Services & Crowd Safety Associate

BEST Crowd Management; Orfordville (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

BEST Crowd Management hires staff to assist at UW-Madison events, providing welcoming guest services for games, concerts, and campus events. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety procedures.

Training in guest services and event safety is provided, with growth opportunities within the GardaWorld network. Teamwork is emphasized in a close-knit environment, and staff will gain hands-on experience in event operations while

Qualifications

• Greet and assist guests with professionalism.
• Communicate clearly with visitors and team members.
• Support crowd flow and safety procedures.

Responsibilities

• Greet and guide guests at events.
• Scan tickets at entry points.
• Monitor entry points and manage crowd flow.
• Report safety or behavioral concerns to supervisors.
• Participate in guest services training and safety procedures.

Skills

Guest services

Communication

Teamwork

Tools

Ticket scanning

Job description

BEST Crowd Management hires staff to assist at UW-Madison events, providing welcoming guest services for games, concerts, and campus events. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety procedures.

Training in guest services and event safety is provided, with growth opportunities within the GardaWorld network. Teamwork is emphasized in a close-knit environment, and staff will gain hands-on experience in event operations while