Event Guest Services Specialist | Crowd & Safety

BEST Crowd Management; Waunakee (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management is staffing guest services at UW-Madison events, including games, concerts, and campus activities. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety procedures.

You'll receive training in guest services and event safety, work in a close-knit team, and gain experience within the GardaWorld network as you grow in event operations.

Qualifications

• Greet and guide guests at events.
• Scan tickets and monitor entry points.
• Provide assistance and maintain crowd flow.
• Report concerns to supervisors and follow safety procedures.

Responsibilities

• Greet guests warmly and direct them to seating or entrances.
• Scan tickets and control access at event points.
• Monitor entry areas to manage crowd flow and safety.
• Respond calmly to questions or minor issues from visitors.
• Report concerns to supervisors and participate in training.

Skills

Guest services

Communication

Teamwork

Job description

BEST Crowd Management is staffing guest services at UW-Madison events, including games, concerts, and campus activities. You will greet and guide guests, scan tickets, monitor entry points, and support crowd flow while following safety procedures.

You'll receive training in guest services and event safety, work in a close-knit team, and gain experience within the GardaWorld network as you grow in event operations.