Event Guest Experience Concierge

Hotel Covington; Covington (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

The Madison Event Center and Hotel Covington are seeking a friendly part-time Event Greeter to welcome guests for contracted events, ensuring an exceptional experience from arrival.

You will verify signage, assist with directions, maintain lobby areas, and coordinate with Event Captain to prepare spaces at least 15 minutes before events.

Ideal candidates are 18+, punctual, energetic, with strong communication skills and the ability to work weekends and unsupervised.

Qualifications

• Positive and upbeat attitude and work well with all team members.
• Must be 18 years of age.
• Must be able to work unsupervised.
• Must be able to work weekends.
• Punctual.
• Energetic and motivated personality.
• Excellent oral communication and listening skills.
• Part-time, hours will vary depending on events scheduled.

Responsibilities

• Welcome guests to our venue with a smile and provide an exceptional experience for contracted events.
• Verify that all event signs are in correct sign holders and that you have a list of all events for main sign and greeter desk.
• Check restrooms before event begins and throughout the night, spot clean and restock as needed.
• Unlock front door and ensure main entrance areas are clean, spot clean as needed.
• Setup smoking stanchions and cigarette bin outside.
• All event spaces are expected to be ready 15 minutes before the start of event, check with the Banquet Captain before sending guests to the event space.
• Kindly greet and welcome all guests as they arrive and direct them to the appropriate event.
• Upon arrival of Bridal Parties or Guests of Honor, contact the appropriate Event Captain.
• Spot clean and remove all glassware in lobby areas throughout the evening.
• Other duties as assigned

Skills

Age 18+

Positive attitude

Excellent communication

Teamwork

Punctual

Weekend availability

Energetic

Independent work

Job description

The Madison Event Center and Hotel Covington are seeking a friendly part-time Event Greeter to welcome guests for contracted events, ensuring an exceptional experience from arrival.

You will verify signage, assist with directions, maintain lobby areas, and coordinate with Event Captain to prepare spaces at least 15 minutes before events.

Ideal candidates are 18+, punctual, energetic, with strong communication skills and the ability to work weekends and unsupervised.