Event Experience Specialist – Special Events

Carnegie Museums of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Carnegie Museums of Pittsburgh seeks a Special Events Associate to coordinate setup and takedown of events, greet hosts, answer questions and facilitate client needs. You will monitor event progress, resolve issues with clients, vendors and internal staff to ensure a smooth experience.

The role requires strong organizational and interpersonal skills, a customer-focused attitude, and the ability to work across multiple facilities and teams, including evenings and weekends when events occur.

Qualifications

• Some college desirable or two years related special events employment experience.
• Strong organizational and interpersonal skills are required.
• Outstanding customer service attitude with flexibility and problem-solving abilities.

Responsibilities

• Acquires event information through meetings, setup sheets and client discussions.
• Communicates with clients, vendors and internal staff in a courteous and professional manner.
• Shows respect and dignity to co-workers and visitors.
• Provides requested information and assistance to clients and resolves requests or concerns.
• Cooperates with other staff to provide seamless customer service.
• Collaborates with facility staff to coordinate events and maintain paperwork.
• Completes other projects as requested by management.

Skills

Customer service orientation

Organizational skills

Client/vendor coordination

Education

Some college or related events experience

Job description

Carnegie Museums of Pittsburgh seeks a Special Events Associate to coordinate setup and takedown of events, greet hosts, answer questions and facilitate client needs. You will monitor event progress, resolve issues with clients, vendors and internal staff to ensure a smooth experience.

The role requires strong organizational and interpersonal skills, a customer-focused attitude, and the ability to work across multiple facilities and teams, including evenings and weekends when events occur.