Events Staff

Children's Museum of Pittsburgh; East Pittsburgh (Allegheny County); On-site; USD 20,457 - 29,136; Part time

Job summary

The Children's Museum of Pittsburgh is seeking Casual Part-Time Event Staff to assist with event operations and provide excellent customer service. Responsibilities include setting up and tearing down events, ensuring the equipment is handled properly, and maintaining cleanliness in event spaces.

Applicants should have a High School Diploma, and event setup or customer service experience is preferred. This role requires a flexible mindset and the ability to work evenings and weekends.

Qualifications

• Event set up and breakdown experience preferred.
• Customer service experience preferred.

Responsibilities

• Set-up and tear down events according to instructions.
• Provide customer service during events.
• Ensure the event space is clean and organized.

Skills

Self-motivated

Strong sense of time management

Detail oriented

Ability to read and follow a floor plan

High end custom service

Flexible mindset

Education

High School Diploma

Job description

Job Announcement

Event Staff

Casual Part-Time, Non-Exempt

$18.00 per hour

About the Museum

The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.

Position Summary

This is a union position.

Responsible for assisting the Senior Events Operation Manager and Events Operations Supervisor in coordinating and facilitating special event rentals and ensuring the effective operation of the overall program. The primary responsibility of the position is to Set up and tear down event equipment with precision and care. Efficiently load and unload equipment for events. Safely transport event equipment to and from venue spaces.

Essential Job Duties

• Set-up and tear down events in accordance with the directive and floor plans provided by the Events Operation Manager and/or the Events Operation Associate(s).
• Assembles seating and table placement that comply with applicable building and fire code regulations.
• Ensures proper care, movement and storage of all equipment
• Sets up lighting and sound equipment
• Inspects equipment for damage after use and checks equipment against an inventory list.
• Provides customer service as needed and dispenses useful information to event-goers.
• Ensures the event space is clean and organized.
• On-site presence during events to ensure timelines, safety and overall service.
• Provide knowledgeable, in-the-moment solutions to challenges that may arise relating to equipment failure and unexpected environmental or client driven changes
• Providing clients with the highest level of service and quality
• Maintain a clean and organized work environment, including both public and private spaces.
• Follows appropriate safety and security procedures and uses equipment and materials properly.
• Ensure museum and grounds are returned to pre-event condition and ensure any contractors fulfill contractual obligations.
• Ensures that activities in the exhibit spaces are appropriately organized and prepared for general guests or for specific age ranges (e.g. school groups).

Additional Responsibilities

• Understand, follow and enforce Museum policies and procedures.
• Ability to support and facilitate emergency procedures (i.e. fire evacuation, accident reporting).
• Follows appropriate safety and security procedures and uses equipment and materials properly.
• Flexibility and willingness to cross train in multiple departments
• Assist with execution of Birthday Parties as needed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time based on business needs and in support of the mission of Children's Museum of Pittsburgh.

Job Qualifications

Education: High School Diploma

Experience

• Event set up and breakdown experience preferred.
• Customer service experience preferred

Skills

• Self-motivated
• Strong sense of time management to effectively maximize productivity and timeline
• Detail oriented
• Ability to read and follow a floor plan
• High end custom service
• Flexible mindset and enjoys problem solving

Physical Requirements & Equipment Usage

• Moves about the museum floor on a regular, consistent basis to set-up events, monitor events, and breakdown events.
• Must be able to lift up to 20lbs regularly and up to 65lbs with assistance. Preparation and set up requires an increased level of physical abilities and can be strenuous at times.

The physical demands and work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment, Hours of Work, and Travel Requirements

• Required to work evenings, weekends and extended hours.
• Ability to work on as needed bases. Availability required 1 month in advance.
• Ability to work outdoors and under moderate to unfavorable weather conditions
• Ability to work in a fast-paced public facing environment.
• Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client.
• Duties will be performed in a museum environment, which includes interaction with the public and exposure to children and families.

Clearances

• FBI fingerprints results (Dept. of Human Services), PA Child Abuse History Certificate (Act 33) and PA State Criminal Record Check (Act 34) are required.

Children's Museum of Pittsburgh provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.