Event Door Staff — Guest Safety & Access

AEG; Detroit (MI); On-site; USD 20,664 - 27,552; Part time

Job summary

AEG in Detroit is hiring Door Staff for our events. The role involves ensuring safety and enjoyment during concerts, managing guest interactions, and crowd control responsibilities. Ideal candidates will possess strong communication skills, the ability to handle tense situations, and have a positive attitude towards customer service.

Prior experience is preferred but not required. Candidates should be reliable and able to function in a varying environment with opportunities to work nights, weekends, and holidays.

Qualifications

• Reliable, punctual, and regular in attendance.
• Ability to work varying conditions and lift up to 50 lbs.
• Excellent verbal and listening communication skills.

Responsibilities

• Ensure a safe and enjoyable event for concert goers.
• Greet guests and resolve complaints.
• Monitor guest conduct and enforce venue policies.
• Conduct ID checks and manage crowd control.
• Assist guests with venue navigation and information.

Skills

Customer service skills

Interpersonal skills

De-escalation tactics

Ability to lift 50 lbs

Ability to work in loud environments

Positive attitude

Education

High School Diploma or equivalency

Job description

AEG in Detroit is hiring Door Staff for our events. The role involves ensuring safety and enjoyment during concerts, managing guest interactions, and crowd control responsibilities. Ideal candidates will possess strong communication skills, the ability to handle tense situations, and have a positive attitude towards customer service.

Prior experience is preferred but not required. Candidates should be reliable and able to function in a varying environment with opportunities to work nights, weekends, and holidays.