Event Dispatch Coordinator — Fast-Paced Routing & Support

Bright Event Rentals; San Antonio (TX); Presencial; USD 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance

401(k) with employer matching

PTO & company holidays

Wellness programs

Descripción de la vacante

Bright Event Rentals is seeking a Dispatch Associate to keep deliveries on track from routing to driver support. The role requires coordinating routes, assisting crews, and maintaining clear lines of communication with clients and the sales team.

You will handle time-sensitive inquiries, ensure safety and efficiency, and build strong relationships with drivers and clients. Weekend/overtime availability is often needed in a fast-paced events environment.

Formación

• Ability to work in a fast-paced environment with accuracy and efficiency.
• Strong problem-solving, multitasking, and time management skills.
• Familiarity with GPS routing and ability to learn multiple platforms.
• Excellent customer service and verbal/written communication.
• Proficient in Microsoft Office and related tools.
• Must have a valid driver’s license and pass background/drug checks.

Responsabilidades

• Plan routes for drivers and coordinate with operations to meet safety and efficiency standards.
• Support drivers and crews, addressing issues and keeping clients updated.
• Respond to emails and calls, providing timely information to clients and the sales team.
• Communicate with clients during time-sensitive situations and relay urgent requests.
• Collaborate with drivers to resolve delivery issues and maintain schedules.
• Multi-task last-minute requests while following established routes.
• Explain equipment use to team members and clients.
• Build professional relationships with drivers, leading with energy and reliability.

Conocimientos

GPS software

Multitasking

Customer service

Communication

Microsoft Office

Valid driver’s license

Descripción del empleo

Bright Event Rentals is seeking a Dispatch Associate to keep deliveries on track from routing to driver support. The role requires coordinating routes, assisting crews, and maintaining clear lines of communication with clients and the sales team.

You will handle time-sensitive inquiries, ensure safety and efficiency, and build strong relationships with drivers and clients. Weekend/overtime availability is often needed in a fast-paced events environment.