Event Credentialing & Ticketing Coordinator

PGA of America; Frisco (TX); Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

PGA of America is seeking a detail-oriented team member to support Championship Ticketing operations in Frisco, Texas. The role involves credential production, processing orders, and assisting customers while collaborating with PGA departments and partners to ensure a smooth event experience.

Responsibilities include data entry, research tasks, and timely responses to chats, emails, and calls. Travel up to 10% may be required; immigration sponsorship is not available.

Qualifications

• High School Diploma or equivalent required.
• Experience in administrative support preferred.
• Knowledge of internet and web-based software.
• Knowledge of Google Workspace.

Responsabilités

• Assist Championship Ticketing staff with credential execution, including production, distribution and preparation of credential boards.
• Learn the ticketing system to assist with order processing and customer resolutions.
• Learn the credential system to assist with production and fulfillment of event badges.
• Assist Championship Ticketing staff with data entry across various platforms.
• Perform research tasks such as data analysis and customer feedback analysis.
• Assist in responding to chats, emails and calls from ticket customers.
• Assist in tracking and communicating needs for assets to enhance customer event experience.
• Interact with stakeholder groups including other PGA departments, vendor groups, officials, ticket holders, VIP guests, club members and committee chairpersons.

Connaissances

Administrative support

Google Workspace

Data entry

Customer service

Formation

High School Diploma or equivalent

Outils

Google Workspace

Description du poste

PGA of America is seeking a detail-oriented team member to support Championship Ticketing operations in Frisco, Texas. The role involves credential production, processing orders, and assisting customers while collaborating with PGA departments and partners to ensure a smooth event experience.

Responsibilities include data entry, research tasks, and timely responses to chats, emails, and calls. Travel up to 10% may be required; immigration sponsorship is not available.