Event Coordinator-SAP Center at San Jose

SAN-Jose-Arena-Managemen; San Jose (CA); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

401K

Employee referral bonus

Complimentary tickets

Sharks Pro Shop discount

Food & beverage discounts

Pet Insurance

Barracuda tickets

Discounts at Sharks Ice

Fun work environment

Inclusive culture

Job summary

Sharks Sports and Entertainment, LLC is seeking an Event Coordinator for SAP Center and Tech CU Arena in San Jose, CA. This part-time, non-exempt role supports Event Managers with setup, guest experiences, and day-of-show operations for hockey, concerts, and family events.

Responsibilities include coordinating dressing room setups, VIP communications, gifts handling, and ensuring ADA compliance. The team emphasizes a collaborative, fast-paced environment with diverse events.

Qualifications

• Proficiency with core computer programs (Word, Excel, Outlook) for day-to-day tasks.
• Clean DMV record and ability to pass a background check.
• Willingness to obtain licenses or training as required for facility operation.
• Reside in the Bay Area; relocation/travel expenses not covered.
• Availability to work 20+ hours per week including evenings, weekends, and events.

Responsibilities

• Assist Event Managers with setup and ADA/Life Safety compliance checks.
• Coordinate dressing room assignments and prepare rooms for shows and tours.
• Coordinate with VIP party and provide resources/equipment for setup.
• Assist with gifts for show/artists and manage labeling for gifts.
• Respond to radio calls from Event Managers for day-of-show needs.
• Support load-in and load-out tasks and maintain rapport with stakeholders.

Skills

MS Office

Interpersonal communication

Problem-solving

Time management

Multi-tasking

Tools

Word

Excel

Outlook

Job description

TITLE: Event Coordinator

POSITION TYPE: Part Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Event Manager, Booking & Events

POSTING DATED:

Pay Rate: The pay rate for this role is $20.15 per hour

Position Overview

Under the overall direction of the Event Manager of Booking & Events, the Event Coordinator is a part-time employee that assists the Event Managers in creating exceptional experiences for guests at SAP Center and Tech CU Arena - both ticketed and non-ticketed guests (visiting teams, tour personnel, etc.) - for hockey games, concerts, family shows, and other booked events.

Essential Duties and Responsibilities

Sharks Games

• Anticipate a 6-hour shift beginning 3-hours prior to puck- drop through apx. 45-min post-game.
• Assist with setting and/or verifying required set-up
• tasks are complete and properly set, as well as assist in identifying and remedying any non- compliance with ADA or Life Safety Code.
• Drive on-ice officials from locker room to ice and back at the beginning and end of each period.
• Assist NHL game night locker room attendants with securing visiting team food when ordered and coordinate hand-off to locker room attendants.

Concerts, Family Shows, & Other Booked Events

• Anticipate a 10- to 12-hour shift, either morning or evening, with morning shifts running from approximately 6:00am - 4:30pm and evening shifts from 4:00pm - 2:00am.

• Morning Shifts - Primarily load-in shifts.
  • Put up show graphic signage near dressing room hallway welcoming the tour to San Jose.
  • Coordinate dressing room assignments and set-ups with Tour Hospitality Coordinator and take the lead setting each dressing room to include tables, chairs, couches, pipe & drape, and more as a representative of the Building/Event Managers.
  • Coordinate with tour VIP party and provide appropriate resources/equipment for set-up as identified by Event Manager.
  • Assist department's Administrative Assistant with securing show/artists gifts and putting labels/finishing elements on gifts to be handed out during the evening.
  • Respond to radio calls from Event Managers to assist with any day of show specific needs.
• Evening Shifts - Primarily show & load-out shifts.
  • Provide assistance with setting and/or verifying required set-up tasks are complete and properly set, as well as assist in identifying and remedying any non-compliance with ADA or Life Safety Code.
  • Coordinate with tour VIP party to ensure space is set and ready for doors to open, often earlier than general show doors open.
  • Assist department's Administrative Assistant with securing show/artists gifts and putting labels/finishing elements on gifts to be handed out during the evening.
  • Respond to radio calls from Event Managers to assist with any day of show specific needs.
  • Assisting with barricade breakdown at the end of the show to prepare for load-out and during load-out breakdown dressing rooms set-ups as the rooms become available and re-set for the next show/event.
  • Establish and maintain rapport within and outside of the organization.

Minimum Qualifications

• Demonstrate working knowledge with core computer programs used for day-to-day business needs such as Word, Excel, Outlook, etc.
• Clean DMV record and ability to pass a standard background check.
• Must be willing to obtain any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility such as light trucks, pallet jacks, forklifts or other light power-driven equipment.
• Must Reside in the Bay Area as we are unable to pay for relocation or travel expenses.
• Must be available to work 20+ hours per week including days, evenings, weekends, and events as needed depending on event schedule.
• Must have the availability to work two-thirds (2/3) of shifts, which includes both set-up and load-out shifts.
• Interpersonal communication includes high-level problem-solving and quick turnaround decision- making in demanding situations with a positive attitude.
• Ability to be flexible, to coordinate and juggle numerous priorities and projects and meet deadlines without sacrificing quality.
• Strong project management skills and ability to multi-
• It is imperative that you can work independently without supervision, be self-directed and demonstrate initiative.
• Exhibit good judgment and decision-making skills, as well as the ability to manage your own

Physical Requirements

• Ability to sit, stand, walk, stoop, and crouch for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 25 lbs with or without accommodation
• Ability to utilize a computer for extended periods of time
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to go up and down stairs multiple times in a shift.
• Ability to stand for long periods of time inside and outside.
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

• Competitive compensation
• 401K (pre-tax and Roth options) after meeting hour requirements
• Employee referral bonus program
• Employee recognition program
• Complimentary or discounted sports and event tickets
• Discount in the Sharks Pro Shop
• Food and beverage discounts when working (excluding alcohol)
• Spot Pet Insurance
• Give Virtual Care (GVC)
• Complimentary Barracuda tickets
• Complimentary ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Discount on various hockey programs at Sharks Ice
• Fun work environment
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry

This position is not eligible for U.S. work authorization sponsorship.

Summary

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.