Event Coordinator: Sales & Guest Experience

daveandbusters; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Job summary

Dave & Buster's in Phoenix seeks an Event Coordinator to support the Sales team with administrative duties and confirmation calls to finalize event details. The role involves booking social events and executing behind-the-scenes tasks to enable exceptional hospitality.

You will communicate with guests, the Sales Team and Operations, conduct site tours, and help ensure contracts, BEOs and payments are accurate and up-to-date.

Qualifications

• Friendly attitude and "You Got It" mindset.
• Good decision-making and effective communication with guests, Sales Team and Management.
• Clear verbal communication with Operations, Sales Team and guests.
• Ability to organize and manage tasks efficiently.
• Strong verbal skills and English reading ability.
• Ability to analyze basic data to aid decision making.

Responsibilities

• Meet guests' needs and ensure contracts are updated.
• Handle RFPs and inquiries for social events, convert to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties and coordinate staffing.
• Support Sales with follow-up after sale closure; update BEOs and contracts.
• Follow up on ARs, collect payment information, and close balances.
• Submit invoices and check requests as needed.
• Keep Operations updated with the latest event details (BEOs).
• Identify upsell opportunities with Event Hosts after sale closure.

Skills

Customer service

Communication

Data analysis

Organization

Verbal communication

English proficiency

Decision making

Job description

Dave & Buster's in Phoenix seeks an Event Coordinator to support the Sales team with administrative duties and confirmation calls to finalize event details. The role involves booking social events and executing behind-the-scenes tasks to enable exceptional hospitality.

You will communicate with guests, the Sales Team and Operations, conduct site tours, and help ensure contracts, BEOs and payments are accurate and up-to-date.