Event Coordinator (Part - time)

Fooda; Raleigh (NC); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive wages

Paid time off

401k Retirement Savings Plan with team

Pre-tax commuter expense benefit

Long-term opportunities for growth

Networking opportunities with local餐厅

Free food

Job summary

Fooda is seeking an on-site Event Support team member to assist with rotating popup restaurants at various sites. The role includes setup, teardown, basic cashier duties, and occasional driving responsibilities to sites. You will learn Fooda’s tech stack and standard operating procedures while delivering excellent customer service.

The position offers a flexible part-time schedule (20–25 hours per week) with peak hours around lunch and potential 8am-4pm shifts depending on market needs.

Qualifications

• Prior catering or serving experience strongly preferred.
• Must be authorized to work in the United States on a full-time basis.
• Part-time schedule flexible (20–25 hours per week).

Responsibilities

• Assist at Fooda events on-site: setup, tear down, clean equipment, and ensure quality customer experience.
• Serve as back-up cashier at Fooda Cafés when needed.
• Handle driver responsibilities delivering equipment and food to sites.
• Learn Fooda technology and SOPs.
• Troubleshoot issues with orders, deliveries, or communication.
• Provide real-time on-site customer service to resolve issues promptly.

Skills

Customer service

Tech savvy

Strong communication

Organized

Relationship building

Self-starter

Tools

POS system

TV menu boards

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You'll Be Doing

• Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sites
• Gain competency with Fooda's technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch (10 am - 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You're someone who knows the local territory and gets around efficiently in your own car
• You're looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
• Monday - Friday 10am - 2pm
• Prior catering or serving experience strongly preferred

What We'll Hook You Up With

• Competitive wages
• Paid time off
• A flexible part-time schedule (20 - 25 hours per week)
• 401k Retirement Savings Plan with company match
• Pre-tax commuter expense benefit
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.