Event Coordinator

Fooda; Boston; On-site; PHP 1,725,000 - 1,984,000; Part time

Benefits offered by this job

Wage range

401k match

Advancement opportunities

Networking opportunities

Free meals

Job summary

Fooda is seeking a friendly and energetic onsite event assistant to support rotating popup food programs. The role focuses on setting up and tearing down equipment, solving order issues, and coaching users on Fooda's app and promotions.

Ideal candidates have catering or serving experience, are tech-savvy, and can work 12–15 hours per week during lunch hours. The position offers competitive pay and opportunities to grow within Fooda.

Qualifications

• Prior catering or serving experience strongly preferred.

Responsibilities

• Onsite setup, tear down, clean equipment and site areas; ensure high-quality setup and customer experience.
• Learn Fooda’s technology and standard operating procedures.
• Trouble-shoot for issues such as incorrect orders, late deliveries, or miscommunications.
• Troubleshoot POS, onsite technology, and TV menu boards.
• Conduct onsite Fooda promotions and mobile app coaching.
• Provide real-time onsite customer service to resolve issues with consumers.
• Audit restaurant event setups for consistency and quality.
• Escalate issues to Operations Manager when needed.
• Critical hours are 10 am–2 pm Tue–Thu; may be 8am–4pm depending on market.

Skills

Customer service

People skills

Tech-savvy

Problem solving

Communication

Organization

Attention to detail

Local knowledge

Catering experience

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited,and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch Tuesday - Thursday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a steady part-time job (between 12- 15 hours per week) during regular business hours and value flexibility
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With:

• Competitive wages - $20/hr - $23/hr
• 401k Retirement Savings Plan with company match
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.