Event Coordinator & Operations Lead

City of Lakeland, FL; Lakeland (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Lakeland, FL seeks a skilled Event Services Coordinator to oversee facility bookings, client contracts, and large-scale event coordination. The role requires managing logistics, budgeting, and cross-department communication to ensure seamless event execution.

This position emphasizes client liaison, contract oversight, and proactive problem-solving to meet venue standards and client expectations. Flexible hours and on-site operations are involved at the Lakeland venues.

Qualifications

• Associate degree from an accredited two-year college in business administration, marketing, communications, or hospitality management or a related field.
• Two years of progressive experience working with clients in event management, venue operations, event coordination, or hospitality sales, with experience in a stadium, arena, or convention center.

Responsibilities

• Consults with meeting planners and clients and provides information regarding facility capabilities, fees, restrictions, and policies.
• Conducts pre-event meetings with clients and internal staff to confirm coordination.
• Plans and manages logistics for large-scale events.
• Oversees the organization and coordination of contracts, events, billing, and client liaison, including negotiating contracts and scheduling events.
• Creates and distributes event information sheets to ensure effective communication to appropriate departments.
• Reviews and verifies payroll and job allocation summaries for accuracy.
• Monitors event-related tasks to ensure client expectations and standards are met.
• Manages event-specific budgets related to staffing and planning.

Skills

Sales prospecting

Contract negotiation

Customer service

Budgeting

Written/oral communication

Education

Associate degree in business administration/marketing/communications/hospitality management

Tools

USI management systems

CAD Lite

Job description

City of Lakeland, FL seeks a skilled Event Services Coordinator to oversee facility bookings, client contracts, and large-scale event coordination. The role requires managing logistics, budgeting, and cross-department communication to ensure seamless event execution.

This position emphasizes client liaison, contract oversight, and proactive problem-solving to meet venue standards and client expectations. Flexible hours and on-site operations are involved at the Lakeland venues.