Event Coordinator & Membership Experience Manager

Indianapolis Yacht Club Inc.; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A premier boating and social club is seeking an Event Coordinator & Membership Experience Manager to plan and oversee clubs' events while managing memberships in Greater Indianapolis. The ideal candidate should have at least 3 years of relevant experience, a bachelor's degree, and a passion for community-building. This full-time, on-site position offers the opportunity to create meaningful experiences for members through events and engagement initiatives.

Qualifications

• 3+ years of experience in event coordination, membership management, or related field.
• Proven ability to manage logistics, budgets, and vendor relationships.
• Familiarity with CRM systems, donor databases, and event platforms.

Responsibilities

• Plan and execute events including member events and fundraisers.
• Manage venue rental inquiries, contracts, scheduling, and logistics.
• Track event budgets and ensure alignment with fundraising goals.
• Serve as the primary point of contact for members and donors.

Skills

Event coordination

Membership management

Strong communication skills

Customer service

Sales skills

Budget management

Creative problem-solving

Knowledge of CRM systems

Education

Bachelor’s degree in Marketing, Event Planning, Hospitality, or related field

Job description

Event Coordinator & Membership Experience Manager

We are seeking a passionate and organized professional to join our nonprofit team as an Event Coordinator / Membership Experience Manager. This dual‑role position is ideal for someone who thrives on creating meaningful experiences, building community, and driving mission impact through events, venue rentals, and membership growth.

Event Coordination & Venue Management

• Plan and execute events including member events, external rentals, fundraisers, community programs, member mixers, and partner receptions.
• Manage venue rental inquiries, contracts, scheduling, and logistics for external clients and internal programs.
• Coordinate catering and bar packages, ensuring compliance with club policies and local regulations.
• Maintain relationships with preferred vendors and negotiate cost‑effective service agreements.
• Track event budgets, monitor expenses, and ensure events align with fundraising and engagement goals.

Membership Experience & Sales

• Serve as the primary point of contact for members, donors, and community partners.
• Develop and implement strategies to attract, onboard, and retain members.
• Actively promote and sell membership through outreach, events, and personalized engagement and marketing.
• Organize member‑exclusive programs, benefits, and recognition initiatives.
• Maintain accurate membership records and analyze data to inform growth strategies.
• Create and manage weekly member communication, newsletter, update social media and marketing.
• Partner with Social Committee, catering partner and Board to align events and membership efforts with organizational goals.
• Support fundraising campaigns and membership/event referrals through events.
• Prepare reports on event performance, rental revenue, and membership metrics for leadership and board review monthly.

Qualifications

• Bachelor’s degree in Marketing, Event Planning, Hospitality, or related field preferred.
• 3+ years of experience in event coordination, membership management, or related field.
• Proven ability to manage logistics, budgets, and vendor relationships.
• Strong communication, customer service, and sales skills.
• Familiarity with CRM systems, donor databases, and event platforms.
• Mission‑driven and community‑oriented mindset; creative, resourceful problem‑solver.
• Comfortable juggling multiple priorities and deadlines.
• Experience working with diverse populations and inclusive programming.

Company Description

The Indianapolis Yacht Club INC is a premier Boating and Social Club located on Geist Reservoir, offering two membership options: Boating and Social memberships. Members enjoy access to a variety of amenities, including the Club, Bar & Grill, year‑round events, and a pool for a complete premier experience. Boating members also benefit from boat slips equipped with water and electricity, ensuring easy and convenient access to the reservoir. The Club is dedicated to providing exceptional experiences to its members through its exclusive services and activities.

Role Description

This is a full‑time, on‑site role located in Greater Indianapolis for an Event Coordinator & Membership Experience Manager. The individual in this role will plan and oversee exclusive club events, manage memberships, and ensure a seamless and enjoyable experience for all members. Day‑to‑day responsibilities include event planning and execution, fostering positive relationships with members, coordinating with staff to deliver excellent customer service, overseeing membership inquiries and retention efforts, and supporting sales of memberships and event packages.

Seniority Level – Mid‑Senior level

Employment Type – Full‑time

Job Function – Management and Manufacturing

Industries – Civic and Social Organizations