Event Coordinator Front of House Manager

Hudson Table Holdings LLC; Hoboken (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Hudson Table Holdings is looking for an Event Coordinator and Front of House Manager in Hoboken. This dual role involves orchestrating private events, managing staff, and ensuring a seamless experience for clients in their new rooftop venue. Ideal candidates will possess strong event planning skills, extensive hospitality industry experience, and a knack for providing excellent customer service. Flexibility with schedules and the ability to manage multiple events simultaneously are essential.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Qualifications

• 2-3 years experience in a supervisory role in hospitality required.
• Previous event coordination or wedding planning experience required.
• Ability to stand and walk for extended periods.

Responsibilities

• Coordinate private events, manage wedding packages, and oversee FOH staff.
• Ensure customer service excellence, addressing any feedback or complaints, and training staff.
• Work 3-4 events per week, including setup and breakdown.

Skills

Organizational skills

Communication

Customer service

Problem solving

Education

High School Diploma or equivalent

College degree preferred

Tools

Google Business Suite

Adobe Tools

Canva

Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Hudson Table is seeking an Event Coordinator and Front of House Manager to run point for private events in their Hoboken location. This role will coordinate the seamless execution of all private events that are booked out of Hoboken including; private hands-on cooking classes, chef competitions, on and off-site catered events such as rehearsal dinners, showers, large parties and weddings, and the full range of our private event and rental offerings. They will work on site for ~3-4 public and private events per week in an event host or MC capacity.

They will also lead the opening of our new rooftop venue (slotted to open end of July) and build and training an opening FOH team along with processes and SOP. This role will also be responsible for overseeing all FOH staff and will ensure excellent customer service and smooth operation of all events based out of Hoboken both in our kitchen spaces as well as our rooftop venue.

Event Coordinator Responsibilities:

Perform administrative duties to coordinate privately booked events, including but not limited to event deposits and booking, all email and in person communications/tours from initial inquiries to post event follow up, customized menu creation, class selection, headcount deadlines, dietary accommodations and invoicing.

Coordinate with and answer client questions regarding their event in a timely manner

Manage wedding packages and event packages for clients with the focus on our newly redesigned and enclosed year round rooftop space (capacity of up to 100 guests)

Manage in person wedding and event space tours and walkthroughs

Act as the day-of coordinator on behalf of Hudson Table for weddings (including setup and breakdown).

Work 3-4 events per week as determined by the General Manager, this includes coordinating the setup and breakdown of catered events.

Perform other duties and projects as assigned by the Events Team

Front of House Manager Responsibilities:

Liaise with kitchen staff to ensure smooth service and coordination between front and back of house.

Communicate effectively with team members and management to address operational issues and implement improvements to customer service

Ensure exceptional guest experiences by maintaining high standards of service.

Address and resolve customer complaints and feedback in a professional manner.

Oversee guest seating and reservations to ensure optimal table turnover and guest satisfaction.

Recruit, train, and manage front of house staff, including waitstaff, hosts, barbacks and bartenders.

Conduct regular performance reviews and provide feedback and training as needed.

Oversee the daily operations of the front of house areas, including opening and closing procedures for hosts

Monitor and manage inventory of front of house supplies

Qualifications:

High School Diploma or equivalent required. College degree preferred

Previous event coordination and/or wedding planning experience required

Front of house or day-of event execution required (minimum of 2-3 years of experience in a supervisory role within the hospitality industry).

Flexibility, sense of urgency and adaptability to work in a fast-paced environment

Positive attitude and a passion for delivering excellent customer service.

Exceptional organizational and project management skills, with the ability to manage multiple projects and quick deadlines simultaneously

Excellent communication skills, both written and verbal, with the ability to build strong relationships with clients and vendors

Attention to detail and the ability to anticipate and resolve problems in a timely manner

Proficiency in Google Business Suite, Adobe Tools, Canva

Job Requirements:

Work onsite as FOH 2-4 events per week (evenings and weekends)

Availability to conduct in person tours and walkthroughs on site throughout the week.

This position requires working evenings, weekends, and holidays as needed.

Ability to stand and walk for extended periods.

Must be able to lift and carry items up to 40 pounds.

Flexible work from home options available.