Event Coordinator - Fluno Center

University of Wisconsin-Madison; Madison (WI); On-site; USD 28,000 - 37,000; Full time

Job summary

The Fluno Center at the University of Wisconsin–Madison is seeking an event coordinator to join UW Conferences & Events. You will consult with customers to determine event details including menus, AV services, room layouts and setup, and work with department heads to fulfill requirements.

Adept use of event software, strong listening and detail orientation, and proactive service are essential. This on-site role supports events Monday–Friday with occasional evenings or weekends.

Qualifications

• Minimum of one year of professional experience in event coordination and/or event planning.
• Experience with hybrid or virtual meeting planning.

Responsibilities

• Schedules logistics and secures resources for all aspects of events including space, vendors, and staff; coordinates details and resolves operational issues.
• Communicates with customers to determine event details and requirements, evaluates requests, recommends service plans and pricing, and provides status updates
• Assists with planning and the creation of promotional materials and resources for events
• Greets customers/guests, assists with registration, answers questions, and refers complex issues to appropriate entities
• Monitors and processes event related transactions and event data and records

Skills

Event coordination

Customer service

Planning

Education

Associates degree preferred

Tools

EMS

Mazevo

25Live

Job description

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Event Coordinator

Job Summary:

Join the UW Conferences & Events team at the Fluno Center. The Fluno Center, a full-service event destination and conference center located on the University of Wisconsin Campus in downtown Madison, is seeking an event coordinator. In this role you will consult with customers to determine their event details including food menus, audio visual services, room layouts and set up. You'll work with department heads to fulfill event requirements and ensure execution. The successful person in this role has the desire to become an expert user of complex event software, is a good listener, detail oriented, and is willing to be proactive. Our event team is committed to providing a first-class experience for our customers and guests with every experience, every detail, and every day.

Work Schedule and Location

Monday through Friday 8:00 am to 4:00 pm, with the occasional night or weekend to support an event

100% on-site

Key Job Responsibilities:

• Schedules logistics and secures resources for all aspects of events including space, vendors, and staff; and coordinates details and resolves operational issues
• Communicates with customers to determine event details and requirements, evaluates requests, recommends service plans and pricing, and provides status updates
• Assists with planning and the creation of promotional materials and resources for events
• Greets customers/guests, assists with registration, answers questions, and refers complex issues to appropriate entities
• Monitors and processes event related transactions and event data and records

Compensation:

The expected starting salary is $23.50/hour

Benefits:

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Required Qualifications:

• A minimum of one year of professional experience in event coordination and/or event planning. Please describe the average number and size of events.
• Experience with hybrid or virtual meeting planning.

Preferred Qualifications:

• Familiarity with event management software platforms (e.g. EMS, Mazevo, 25Live).
• Strong organizational skills and ability to manage multiple events and priorities simultaneously.
• Excellent interpersonal communication skills, with a customer service mindset.
• Demonstrated ability to work collaboratively with a wide array of customers and stakeholders.

Education:

No degree required but a 2-year degree or associate degree in event planning is preferred

Contact Information:

Kathleen Keller, [e-mail], 608-262-9323 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website .

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please co