Event Coordinator

Fooda; Port Washington (WI); Sur place; USD 28 000 - 32 000; Temps partiel

Avantages offerts par ce poste

Competitive wages

401k with company match

Advancement opportunities

Networking opportunities

Free food

Résumé du poste

Fooda seeks a part-time Event Coordinator to support onsite food events, set-up, tear-down, and guest service in the Chicago market. You’ll work closely with local restaurants and Fooda technology to ensure smooth operations during lunch events.

Ideal candidates have hospitality or events experience, are tech‑savvy, and can handle fast-paced environments. Flexible hours (roughly 10:30 am–1:30 pm peak) and driving locally are required.

Qualifications

• Experience in customer service or hospitality environments.
• Able to learn Fooda tech and standard operating procedures.
• Strong communicator with good problem-solving skills.
• Comfortable working in a fast-paced startup environment.

Responsabilités

• Onsite setup and teardown for events and clean equipment.
• Provide real-time customer service to resolve issues.
• Troubleshoot POS and onsite technology as needed.
• Conduct onsite promotions and app coaching.
• Maintain high-quality event setup and customer experience.
• Escalate issues to Operations Manager when necessary.
• Flexible hours with peak coverage during lunch (10:30 am–1:30 pm).

Connaissances

Customer service

Hospitality

Technology savvy

Strong communicator

Outils

POS system

TV displays

Mobile app

Description du poste

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

Fooda is currently recruiting for a part time Event Coordinator in our Chicago market.This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch Monday - Friday(10:30 am – 1:30pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With:

• Competitive wages $20-$23/hr
• 401k Retirement Savings Plan with company match
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.