Duration: 7 months (with possible extension)
Location: New York, NY 10169
Summary:
As an Event Coordinator/Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function.
What You'll Do:
- Event scheduling and coordination
- Coordinate with cross-functional teams including FM, AV, Catering, Security, Janitorial, etc.
- Review a two-week look ahead to identify missing event details, confirm holds, and collect/track details in reservation system
- Schedule Visiting Guest Offices Reservations (calendar management and email coordination)
- Event Execution Support (Client support as needed, pre-event walkthroughs to confirm setups, wayfinding, line management, vendor management support, signage ideation, event photo & documentation)
- Folder organization (track, maintain, and update event folders – beos, event photos, resource documents, SOPs)
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need:
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
2 locations: New York-230 Park Ave South & 30 Hudson Yards, New York
- The resource should be flexible, as they may be asked to report to either office location based on business needs.
- The reporting schedule may vary from week to week. For example, the resource may work 2 days at one location and 3 days at the other, as determined by the manager.
- The manager will provide direction regarding work location and schedule based on operational requirements.
Interview process:
1 virtual and/or 1 in-person