Event Coordinator

Embassy Suites by Hilton; Denton (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with company match

Growth potential

Travel perks and discounts

Job summary

Embassy Suites by Hilton Denton Convention Center is looking for an Event Coordinator to manage event contracts and ensure guest satisfaction. This role requires strong organizational and communication skills, with a focus on providing excellent guest service.

The ideal candidate will have a high school diploma and a background in hospitality. You will assist with all event details, maintain vendor relationships, and troubleshoot issues as they arise.

Qualifications

• Strong communication, presentation, organization, and time management skills.
• Ability to work effectively with all levels of customers and management.
• Proficiency in Microsoft Office (Word, Excel, etc.).

Responsibilities

• Manage BEOs and contracts for events.
• Maintain strong relationships with vendors and team members.
• Ensure guest satisfaction and high service standards.

Skills

Communication skills

Organization skills

Time management

Microsoft Office proficiency

Presentation skills

Analytical skills

Customer service

Education

High school diploma

Hospitality degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JOIN OUR TEAM!

We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Event Coordinator
Location: Embassy Suites by Hilton Denton Convention Center

• Manage BEOs and contracts, ensuring accurate execution and follow-up on the day of events.
• Assist in controlling costs and labor within budgeted guidelines.
• Maintain strong working relationships with the General Manager, Director of Sales, vendors, and other team members; conduct regular vendor touchpoints.
• Execute detailed event agendas with strong attention to detail.
• Oversee event setup (tables, chairs, décor, equipment) and ensure all elements align with the BEO.
• Provide excellent guest service from start to finish, addressing inquiries promptly and professionally.
• Troubleshoot and problem-solve as needed under pressure and deadlines.
• Ensure guest satisfaction and quality service standards are consistently met.
• Serve as a role model for positive team member behavior.
• Ensure compliance with all OHM policies and procedures.
• Report to work on time, in uniform, and in accordance with company appearance standards.
• Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety initiatives.
• Attend and participate in all applicable meetings and functions.
• Complete errands and assignments as needed.
• Assist in determining adequate staffing levels with management.
• Support the Director of Sales with site visits and client meetings.
• Perform other related duties as required.

Skills & Abilities

• Strong communication, presentation, organization, time management, and listening skills.
• Proficiency in Microsoft Office (Word, Excel, etc.).
• Ability to present professionally and persuasively to individuals and groups.
• Solid knowledge of products and services offered.
• Ability to teach, mentor, and train new team members.
• Self-motivated with confidence, enthusiasm, and professionalism.
• Ability to build sales relationships within the community through events and activities.
• Analytical skills for measuring business potential and value to the property.
• Ability to work effectively with all levels of customers and management.

Education & Experience

• High school diploma required.
• Hospitality degree preferred (experience may substitute for degree).
• Comprehensive understanding of hospitality operations.

Physical Requirements of the Position

• Light Work: Exert up to 40 lbs occasionally, 20 lbs frequently, and negligible amounts constantly.
• Walking and standing required to a significant degree.
• May occasionally lift more than 40 lbs.

Physical Activity of the Position

• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing, and repetitive motion.
• Safety-sensitive position subject to additional safety requirements.

Working Conditions

• Primarily indoor office and event spaces with minimal distractions.
• Protected from weather, but not always from temperature changes.

Language Requirements

• Reading: Ability to understand instructions, safety rules, and event details.
• Writing: Ability to write reports with correct grammar, spelling, and formatting.
• Speaking: Ability to communicate clearly, confidently, and professionally with proper English usage.

O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications