Event Coordinator

Dave & Buster's; Daly City (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading entertainment venue is seeking an Event Coordinator to support the sales team by managing administrative functions that enhance guest satisfaction. The ideal candidate will demonstrate exceptional communication skills, organizational abilities, and the capacity for decision-making to ensure successful event execution. Join a vibrant team dedicated to creating memorable experiences for guests!

Qualifications

• Good decision-making and clear verbalization of guests' needs.
• Ability to build rapport with guests, Sales Team, and Management.
• Strong follow-up skills on tasks after closing a sale.

Responsibilities

• Ensure guest needs are met and communication updates are finalized.
• Conduct tours for potential events and follow up on bookings.
• Process check requests, invoices, and ensure payments are collected.

Skills

Friendly attitude

Effective communication

Strong organizational skills

Ability to analyze data

Proficiency in English

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department by handling administrative functions that ensure the efficient operation of the Store. This role is essential for providing "unreasonable hospitality" by completing administrative duties and confirmation calls to finalize event details. The Event Coordinator also participates in the sales process and manages a portion of social market bookings.

QUALITIES OF AN OUTSTANDING EVENT COORDINATOR:

• Friendly with a "You Got It" attitude
• Good decision-making and effective communication with guests, Sales Team, and Management
• Clear and regular communication with Operations, Sales Team, and guests
• Ability to clearly verbalize guests' needs
• Strong organizational skills
• Strong verbal skills
• Ability to analyze basic data for decision-making
• Proficiency in English communication

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure guest needs are met and all requests are communicated to update contracts accordingly
• Handle RFPs and calls for social events, converting inquiries into confirmed bookings
• Conduct site tours as needed
• Distribute paperwork for "pop-up" parties and coordinate staffing
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks after closing a sale
• Communicate any changes to BEOs or contracts to Operations
• Follow up on accounts receivable, collect payments, and close remaining balances
• Process check requests and invoices
• Ensure Operations has the latest BEOs for each event
• Offer upsell opportunities to Event Hosts post-sale
• Perform other duties as assigned, acting proactively to meet team needs

The above statements describe the general nature of the work and are not exhaustive of all responsibilities, duties, and skills required for this position.

Salary Range: $18.62 - $22.00 per hour

We are an equal opportunity employer and participate in E-Verify where required.