EVENT COORDINATOR

YM360 - Youth Ministry 360, Inc.; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

YM360 - Youth Ministry 360, Inc. in Hoover, Alabama is seeking an Event Coordinator to lead summer event logistics, on-site customer service, and church partnerships.

The role blends ministry-minded outreach with practical program coordination across GENERATE and SERVE initiatives. You will manage registrations, budgets, and communications with campus contacts, recruit and support summer staff, and uphold YM360’s core values while expanding the GENERATE footprint in collaboration with the Event

Qualifications

• Pursuing or attained College degree or higher.
• 1+ year of industry experience.
• Excellent writing skills.
• Clear and effective communication skills, both orally and in writing.
• Proficient at multi-tasking.
• Able to work in groups and individually.
• Able to work in a fast-paced environment.
• Possess great organizational skills.
• Ability to lead high customer service experience.

Responsibilities

• Be a Minister and provide customer service related to YM360.
• Grow GENERATE summer footprint and relationships with churches.
• Assist in marketing efforts and outbound communications to regions.
• Participate in retention plans and SERVE-related tasks.
• Participate in GENERATE Summer Staff recruiting and hiring process.
• Lead on-site customer service with Event Director and YM360 leadership.
• Coordinate staff and campus contacts for events and logistics.
• Manage monthly reports and end-of-week reports as needed.

Skills

Writing skills

Communication

Multitasking

Organization

Leadership

Customer service

Education

College degree or higher

Job description

Job DescriptionThe primary purposes of the Event Coordinator are threefold.

Job Details
The primary purposes of the Event Coordinator are threefold. The following positions are Year-round roles: Serving in customer care efforts, sales, marketing, recruiting, event logistics and leading assigned areas.

Event season preparation: Primarily preparing for the summer season related to customer care, SERVE and its demands, and having our team and experience “ready” in May.

Summer Leadership: Leading throughout the summer alongside the Event Director as our event leadership, on-site customer service, working with campus contacts and contract management, team development, team leadership as well as carrying out the brand promises.

It is imperative for this role to enrich the lives of youth workers and serving well the churches and their leaders that are with us during the summer season while also building relationships with them throughout the year. This role is an all-around ambassador for GENERATE with both customers and staff.

It is expected that this position is ministry-minded, a self-starter, good steward of resources, organized, has good communication skills, is flexible, is willing to expand the Kingdom impact of YM360 and wants to grow the ministry footprint of GENERATE. This position will be a major contributor to the success of the YM360 brand and living up to our Core Values each day will be essential.

Essential ResponsibilitiesThe following components and responsibilities are the roadmap to success of the Event Coordinator:

• Be a Minister
• Customer service related to all things YM360
• Grow GENERATE summer footprint and relationships with churches
• Assist in needed marketing efforts, including outbound communications to targeted regions
• Participate in retention plan as assigned
• Participate in registration and camp prep details and duties
• Contribute to SERVE program, church placements and assigned SERVE related tasks
• Participate in GENERATE Summer Staff recruiting and hiring process
• Lead on site Customer Service experience along with Event Director and YM360 leadership
• Work in association with the YM360 leadership related to campus contacts and event logistics
• Work with Event Director as point of contact for summer communication of registered churches
• Communicate and coordinate staff and participant details with campus contacts
• Lead summer team travel along with Event Director
• Lead office staff and oversee duties of Housing, Small Group Bible Studies, Resources and Kids Academy of Awesomeness
• Reconcile registration numbers between YM360 home office and campus contact
• Submit end of the week reports at GENERATE as needed
• Manage assigned budgets along with YM360 leadership
• Respond to chats and phones as part of the Communications Team (Lee Moore, Director of Customer Care, leads)
• Audit existing data for errors or incomplete records
• Be familiar with YM360 products and resources to help the consumer at POS
• Participate in tradeshow efforts of YM360
• Manage assigned boxes of responsibility
• Manage assigned monthly reports
• Assist in fulfillment as needed
• Other assigned tasks

Qualifications + Requirements Qualifications Include

• Pursuing or attained College degree or higher
• 1+ year of industry experience
• Excellent writing skills
• Clear and effective communication skills, both orally and in writing
• Proficient at multi-tasking
• Able to work in groups and individually
• Able to work in a fast-paced environment
• Possess great organizational skills
• Ability to lead high customer service experience

Requirements & Benefits Include

• Monday through Friday from our office in Hoover, Alabama when not traveling.
• Summer season at camp locations.
• 40 hours per week (though seasonal deadlines may require additional hours)

Core ValuesAt YM360, our guiding values help focus our efforts. This role will conduct themselves in accordance with the following:

• We Elevate Christ. We help youth workers lead their students to be passionate about the Way, the Word, and the world.
• We Serve Relationally. At YM360, we are deeply committed to cultivating relationships with the youth workers we serve.
• We Invest Intentionally. We believe in the next generation of Christ-followers and the people who lead them.
• We Empower Discipleship. At YM360, we want to see teenagers know God and make Him known.
• We Crush Hassles. Our YM360 team wakes up each day ready to pitch-in and make life a little easier for youth workers.
• We Assemble Awesome. At YM360, our greatest asset is our people. And what a collection of people it is.
• We Partner Purposefully. We believe we’re stronger together than we are alone.

Direct reportsThis position will report to Angela Terry and J. Roger Davis, YM360’s Director of Events and President.

The above statements are intended to describe the essential functions of this job. It may be necessary for this position to perform other tasks along the way. In this event, there will always be discussion and clear expectations.