Event Concessions Lead - Growth & Flexible Hours

Sodexo; Boston (MA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401k

Job summary

Sodexo is seeking a Concessions Stand Lead for Harvard Stadium and Bright Arena. This part-time role leads an assigned concession stand at events, guiding staff, maintaining service standards, and ensuring smooth operation during busy periods.

You will work with the Concessions Supervisor to manage staffing, service flow, and guest satisfaction. Prior lead experience and relevant certifications are preferred.

Qualifications

• High School diploma, GED, or equivalent experience required.
• Minimum of 1–3 years of concessions, food service, or customer service experience.
• Prior lead experience preferred.
• Must meet minimum age requirements to lead alcohol service per local/state regulations.
• Valid TIPS/TEAM or equivalent alcohol-service certification required.
• Food handler certification may be required per state/local regulations.

Responsibilities

• Lead on-site concessions operations during events.
• Direct concession staff and maintain service standards during peak periods.
• Address guest concerns and escalate to supervisor when needed.
• Communicate staffing needs and supply shortages to leadership.
• Assist with onboarding and training of concession staff.
• Lift up to 35–40 pounds as required.

Skills

Customer service

Staff leadership

Food service

Alcohol service knowledge

Certification compliance

Education

High School diploma or equivalent

Job description

Sodexo is seeking a Concessions Stand Lead for Harvard Stadium and Bright Arena. This part-time role leads an assigned concession stand at events, guiding staff, maintaining service standards, and ensuring smooth operation during busy periods.

You will work with the Concessions Supervisor to manage staffing, service flow, and guest satisfaction. Prior lead experience and relevant certifications are preferred.