Event Concessions Lead

Entegra; Massachusetts; On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sodexo is seeking a Concessions Stand Lead to oversee operations at a concession location during events. You will direct staff, maintain service standards, and ensure smooth execution during high-volume periods.

You'll collaborate with the Concessions Supervisor on staffing, service flow, and guest satisfaction, while prioritizing safety, efficiency, and compliance in a fast-paced environment.

Qualifications

• Minimum 1–3 years in concessions, food service, or customer service.
• Prior lead experience preferred.
• Must meet age requirements to lead alcohol service.
• Food handler certification may be required.

Responsibilities

• Serve as on-stand lead for assigned locations during events.
• Provide guidance and support to staff during peak periods.
• Address basic guest concerns and escalate to supervisor when needed.
• Communicate operational needs, staffing issues, or shortages to leadership.
• Support onboarding and training of concession staff.
• Lift up to 35 pounds regularly; occasionally up to 40 pounds.
• Be punctual and reliable for scheduled shifts.

Skills

Concessions experience

Leadership

Alcohol certification

Customer service

Physical stamina

Education

High school diploma

Job description

Sodexo is seeking a Concessions Stand Lead to oversee operations at a concession location during events. You will direct staff, maintain service standards, and ensure smooth execution during high-volume periods.

You'll collaborate with the Concessions Supervisor on staffing, service flow, and guest satisfaction, while prioritizing safety, efficiency, and compliance in a fast-paced environment.