Concessions Supervisor — Fast-Paced Stadium Leader

Levy Restaurants, Inc.; Kissimmee (FL); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Descrizione del lavoro

Levy Restaurants, Inc. is seeking a Concession Supervisor to oversee daily operations of multiple concession stands at ESPN Wide World of Sports. The role emphasizes strong leadership, customer service, and adherence to food safety standards during events.

The ideal candidate will train staff, collaborate with culinary supervisors, and manage inventory, pricing, and post-event tasks in a fast-paced, team-driven environment. Flexible hours including nights and weekends are expected.

Competenze

• Prior supervisory or leadership experience in food & beverage or concession operations.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of food safety and sanitation regulations.
• Ability to lead a team in a high-volume, fast-paced environment.
• Comfortable with operating POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Mansioni

• Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
• Train concessions supervisors.
• Collaborate with culinary supervisors on coverage, recipes, presentation and production.
• Assist with supporting the property on days leading up to events/games.
• Help load stands with product.
• Provide high-quality guest service and respond professionally to guest concerns or complaints.
• Support team members during peak times or staff shortages by assisting in service roles as needed.
• Maintain a deep understanding of menu items, presentation standards, and pricing.
• Monitor product control, inventory handling, and usage of concession equipment.
• Adhere to and enforce all POS policies and food safety/sanitation guidelines.
• Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Maintain cleanliness and organization of all concession and food prep areas.
• Conduct pre- and post-event checklists, including safety and sanitation walkthroughs.
• Track inventory before, during, and after each event; complete required post-event paperwork.
• Manage post-event cleanup, equipment breakdown, and secure all inventory and assets.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Performs other duties as assigned.

Conoscenze

Supervisory experience

Customer service

Communication

Problem solving

Food safety

POS systems

Flex hours

Descrizione del lavoro

Levy Restaurants, Inc. is seeking a Concession Supervisor to oversee daily operations of multiple concession stands at ESPN Wide World of Sports. The role emphasizes strong leadership, customer service, and adherence to food safety standards during events.

The ideal candidate will train staff, collaborate with culinary supervisors, and manage inventory, pricing, and post-event tasks in a fast-paced, team-driven environment. Flexible hours including nights and weekends are expected.