Event & Cleaning Services Site Supervisor

Pritchard Industries; Memphis (TN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision options

401K after one year

Cell Phone

Job summary

Pritchard Sports & Entertainment Group is seeking an experienced Assistant Site Operations Manager for our Renasant Convention Center in Memphis, TN. You will help oversee housekeeping staff, coordinate cleaning operations, and ensure safety and quality standards during events.

Reporting to the Site Operations Manager, you will train staff, manage scheduling, maintain equipment, and support human resources tasks including hiring and evaluations.

Qualifications

• Experience managing staff and budgets in a service operations setting.
• Ability to work extended hours and events-based schedule.
• Strong client relationship skills.

Responsibilities

• Plans and coordinates all aspects of the cleaning operations, including daily housekeeping services, event cleaning services and post event (night) cleaning services.
• Trains, plan, schedules and assigns full and part-time employees.
• Ensure all supplies, equipment, and labor are available to complete assigned tasks.
• Assigns Team Leaders to set up equipment before start time and that equipment is properly stored at the end of the shift.
• Checks in cleaning staff and makes sure staffing meets the required level.
• Inspects cleaning staff before start time to ensure compliance with appearance standards.
• Deploys cleaning staff to ensure all event areas open are properly staffed and maintained in clean and safe condition.
• Directs cleaning staff and responds to the needs of the facility and guests.
• Constantly walks the facility during the event to inspect that cleaning staff and service meet performance, quality, and safety standards.
• Checks out the cleaning staff at the end of the shift.
• Schedules cleaning staff for upcoming events and communicates work schedules.
• Maintains records for shift including staff deployment forms, sign-in/sign-out forms, equipment allocation, labor reports, time cards, inspection reports, teamwork schedules, and safety reports.
• Provide employee training and communicate company/client policies.
• Maintain equipment in good condition.
• Responsible for human resources concerns during shift which include assisting the Office Assistant and Site Operations Manager with hiring, interviewing, employee evaluations, disciplinary actions, and payroll concerns.
• Use of general groundskeeping equipment including, but not limited to leaf blowers, brooms, ladders, scrub brushes various type of Industrial machinery, different types of cleaning solvents, and including use of required safety equipment
• Will attend facility event planning meetings as directed.
• Report maintenance and safety concerns immediately
• Reports all accidents and injuries or incidents immediately
• Also responsible to work 8 events per year at a separate venue

Skills

Client Relationships

Employee management

Budget Management

Available to work extended hours

Education

College degree preferred

Job description

Pritchard Sports & Entertainment Group is seeking an experienced Assistant Site Operations Manager for our Renasant Convention Center in Memphis, TN. You will help oversee housekeeping staff, coordinate cleaning operations, and ensure safety and quality standards during events.

Reporting to the Site Operations Manager, you will train staff, manage scheduling, maintain equipment, and support human resources tasks including hiring and evaluations.