Assistant Event Facility Ops Lead - Cleaning & Staffing

Pritchard Sports & Entertainment Group; Memphis, Northern (TN, KY); Hybrid; USD 47,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, and vision options

401K after one year

Cell Phone

Job summary

Pritchard Sports & Entertainment Group in Memphis, TN seeks an experienced Assistant Site Operations Manager to help oversee cleaning and janitorial staff during events. The role reports to the Site Operations Manager and requires hands-on leadership in daily housekeeping, event cleaning, and post-event tasks.

Responsibilities include scheduling, training, staffing, safety compliance, record keeping, and assisting with HR duties. The position is on-site with occasional event coverage.

Qualifications

• Experience managing cleaning or janitorial operations.
• Ability to schedule and supervise staff.
• Comfort with payroll and HR-related tasks.

Responsibilities

• Plans and coordinates all aspects of the cleaning operations, including daily housekeeping services, event cleaning services and post event (night) cleaning services.
• Trains, plan, schedules and assigns full and part-time employees.
• Ensure all supplies, equipment, and labor are available to complete assigned tasks.
• Assigns Team Leaders to set up equipment before start time and that equipment is properly stored at the end of the shift.
• Checks in cleaning staff and makes sure staffing meets the required level.
• Inspects cleaning staff before start time to ensure compliance with appearance standards.
• Deploys cleaning staff to ensure all event areas open are properly staffed and maintained in clean and safe condition.
• Directs cleaning staff and responds to the needs of the facility and guests.
• Constantly walks the facility during the event to inspect that cleaning staff and service meet performance, quality, and safety standards.
• Checks out the cleaning staff at the end of the shift.
• Schedules cleaning staff for upcoming events and communicates work schedules.
• Maintains records for shift including staff deployment forms, sign-in/sign-out forms, equipment allocation, labor reports, time cards, inspection reports, teamwork schedules, and safety reports.
• Provide employee training and communicate company/client policies.
• Responsible for human resources concerns during shift which include assisting the Office Assistant and Site Operations Manager with hiring, interviewing, employee evaluations, disciplinary actions, and payroll concerns.
• Use of general groundskeeping equipment including, but not limited to leaf blowers, brooms, ladders, scrub brushes various type of Industrial machinery, different types of cleaning solvents, and including use of required safety equipment
• Will attend facility event planning meetings as directed.
• Report maintenance and safety concerns immediately
• Reports all accidents and injuries or incidents immediately
• Also responsible to work 8 events per year at a separate venue

Skills

Client Relationships

Employee management

Budget Management

Available to work extended hours

Education

High School or better

Bachelor's degree preferred but not required

Job description

Pritchard Sports & Entertainment Group in Memphis, TN seeks an experienced Assistant Site Operations Manager to help oversee cleaning and janitorial staff during events. The role reports to the Site Operations Manager and requires hands-on leadership in daily housekeeping, event cleaning, and post-event tasks.

Responsibilities include scheduling, training, staffing, safety compliance, record keeping, and assisting with HR duties. The position is on-site with occasional event coverage.