Event Catering Supervisor – Lead Service & Staff

Guest Services, Inc.; Washington; On-site; USD 29,000 - 39,000; Full time

Job summary

Guest Services, Inc. in United States, Washington is seeking a Catering Supervisor to lead Catering Attendants, oversee setup, breakdown, and service for catered events.

You will be the first point of contact for clients, handle concerns with urgency, supervise scheduling and training, and ensure safety and quality standards.

This on-site role requires strong customer service, sanitation, and communication skills, with daily collaboration across teams to deliver exceptional events.

Qualifications

• High School Diploma/G.E.D. equivalent.
• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Ensure complete guest satisfaction at all times. Handle guests’ complaints and solve them according to customer service standards.
• Monitor and supervise Catering Attendants and their tasks, including set up and maintenance of function room areas.
• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the catering staff at the direction of the Catering Manager. Train hourly staff for peak performance and monitor staff’s development.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Customer service

Sanitation

Communication

Problem recognition

Education

High School Diploma / GED

Job description

Guest Services, Inc. in United States, Washington is seeking a Catering Supervisor to lead Catering Attendants, oversee setup, breakdown, and service for catered events.

You will be the first point of contact for clients, handle concerns with urgency, supervise scheduling and training, and ensure safety and quality standards.

This on-site role requires strong customer service, sanitation, and communication skills, with daily collaboration across teams to deliver exceptional events.