Event Catering & Guest Service Specialist

Guest Services; New York (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

Guest Services in New York, NY is seeking a Catering Attendant to set up, break down and clean up catered events, while providing ongoing cleaning and service to clientele.

You will greet customers, anticipate needs, monitor cleanliness, restock, store reusable items, resolve issues, and coordinate with management on safety and event requirements. This role requires strong sanitation and customer service skills and the ability to work in a fast-paced kitchen environment.

Qualifications

• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet customers in a polite, positive manner.
• Anticipate customers' needs and respond promptly.
• Monitor and maintain cleanliness, sanitation, and organization of assigned area or catered event.
• Set up, monitor, refresh, and break-down catered event according to group requirements and management direction.
• Restock items for next service.
• Properly store all reusable items.
• Resolve customer issues, ensuring customer satisfaction.
• Alert management when needed.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Sanitation habits

Customer service

Problem reporting

Education

HS diploma preferred

Job description

Guest Services in New York, NY is seeking a Catering Attendant to set up, break down and clean up catered events, while providing ongoing cleaning and service to clientele.

You will greet customers, anticipate needs, monitor cleanliness, restock, store reusable items, resolve issues, and coordinate with management on safety and event requirements. This role requires strong sanitation and customer service skills and the ability to work in a fast-paced kitchen environment.