Event Captain

Green Apple Catering; New York (NY); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Green Apple Catering & Events seeks an on-site Event Captain to lead service teams and ensure flawless execution at NYC’s high-profile events. You’ll oversee setup through breakdown, coordinating with clients and venues to maintain schedule and quality.

With 2+ years in catering or event management, you’ll excel at calm decision-making under pressure and strong communication with staff and clients, delivering exceptional guest experiences.

Formación

• 2+ years in catering, banquet, or event management.
• Ability to lead teams under pressure in fast-paced environments.
• Strong communication with staff and high-profile clients.

Responsabilidades

• Lead and direct event service teams 5 to 50+ staff.
• Direct servers, bartenders, and support staff through setup, service, and breakdown.
• Communicate with the client and venue management; make judgment calls to keep events running smoothly.
• Manage service timing – courses, toasts, transitions, and breakdown.
• Troubleshoot issues in real time without disrupting guest experience.
• Ensure compliance with food safety, alcohol service, and venue policies.
• Complete post-event reports and provide feedback to the office.

Conocimientos

Leadership

Communication

Team management

Catering experience

Event coordination

Flexibility

Descripción del empleo

Event Captain - Lead On-Site Teams at NYC's Highest-Profile Catering Events

When 500 guests are seated, the kitchen is firing, and the client is watching — someone needs to be in control. Green Apple Catering & Events is looking for an Event Captain who can manage service teams, solve problems in real time, and deliver the kind of seamless experience that keeps corporate clients coming back year after year. This isn't a behind-the-scenes role. You're the leader on the floor.

Real-Time Leadership Where It Counts Most

The Event Captain is the on-site authority for Green Apple at every event. You'll direct servers, bartenders, and support staff through setup, service, and breakdown. You'll communicate with the client, coordinate with venue management, and make judgment calls that keep the event running smoothly — even when things don't go according to plan.

• Lead and direct event service teams of 5 to 50+ staff members
• Conduct pre-event briefings covering menu, timeline, and service standards
• Serve as the primary on-site contact for clients and venue coordinators
• Manage service timing - courses, toasts, transitions, and breakdown
• Troubleshoot issues in real time without disrupting the guest experience
• Ensure compliance with food safety, alcohol service, and venue policies
• Complete post-event reports and communicate feedback to the office team

What Successful Event Captains Bring to This Role

• 2+ years of experience in catering, banquet, or event management
• Proven ability to lead teams under pressure in fast-paced environments
• Strong communication skills with both staff and high-profile clients
• Knowledge of plated, buffet, and passed service formats
• Calm, decisive problem-solving abilities
• Flexibility with scheduling - events run evenings, weekends, and holidays

Lead Events Backed by Proven Operational Excellence

Green Apple has been producing events across New York City, building a reputation with clients like Morgan Stanley, Amazon, and Cartier. As an Event Captain, you'll benefit from working with a DOHMH-licensed, HACCP-certified operation that has clear SOPs, trained staff, and a production kitchen that consistently delivers. When you lead for Green Apple, you're not improvising — you're executing a proven system at the highest level.

Frequently Asked Questions

How many staff members will I typically manage per event?

Team sizes vary by event. A small corporate dinner might have 5-8 staff, while a large-scale gala or holiday party can require 30-50+ servers, bartenders, and support staff. You'll receive a staffing plan in advance of each event.

What training do Event Captains receive?

New Event Captains shadow experienced captains on several events before leading independently. You'll also receive training on Green Apple's service standards, safety protocols, and communication procedures with both clients and the operations team.

Do I interact directly with clients during events?

Yes. The Event Captain is the primary on-site representative for Green Apple. You'll greet the client or event planner, confirm the timeline, provide service updates, and address any requests or concerns throughout the event.

What is the typical event duration for this role?

Most events run 4 to 8 hours including setup and breakdown. Corporate lunches tend to be shorter, while evening galas, weddings, and holiday parties may run longer. Captains are expected to be on-site from setup through final breakdown.

Our planners are standing by to answer your questions and bring your vision to life

We rely on Green Apple Catering for all our major office events, and they never disappoint! Mazen is fantastic-easy to collaborate with and always accommodating. The service and food are consistently exceptional, and the entire team is outstanding. We're excited to work with them again soon!
Susan Rakibi