Event Box Office & Front‑of‑House Associate

Town Hall Seattle; Seattle (WA); Hybrid; USD 11,000 - 23,000; Part time

Job summary

Town Hall Seattle seeks a seasonal, part-time Patron Services Associate to oversee day-of ticketing and front-of-house for events. The PSA processes ticket orders, supports box office reporting, and serves as the on-site contact for volunteers.

Shifts are typically 4–6 hours with evening and weekend requirements, with a strong emphasis on customer service and accessibility. The role reports to senior staff and involves setting up event spaces, training new PSAs, and maintaining professional,

Qualifications

• Minimum of one year of experience in a service-oriented role.
• Ability to work 10–20 hours per week, including evenings and weekends.
• Flexible schedule and on-site availability in Seattle.
• Experience with volunteers and front-of-house operations preferred.
• Accurate cash handling and familiarity with box office procedures.

Responsibilities

• Oversee day-of-event ticketing and front of house operations.
• Process ticket transactions with cash and credit cards; support reporting.
• Primary on-site contact for front of house volunteers; assign duties and train.
• Set up/strike event furniture and assist with day-to-day logistics.
• Provide customer support in person, by email, and by phone; ensure accessibility.
• Coordinate safety and accessibility seating; interact with attendees and volunteers.

Job description

Town Hall Seattle seeks a seasonal, part-time Patron Services Associate to oversee day-of ticketing and front-of-house for events. The PSA processes ticket orders, supports box office reporting, and serves as the on-site contact for volunteers.

Shifts are typically 4–6 hours with evening and weekend requirements, with a strong emphasis on customer service and accessibility. The role reports to senior staff and involves setting up event spaces, training new PSAs, and maintaining professional,