Event Banquet Setup & Guest Service Specialist

CSM Corporation; Minneapolis (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Renaissance Minneapolis Hotel, The Depot, part of CSM Lodging Services, seeks a dedicated houseperson to support banquet operations in Minneapolis. The role focuses on flawless room setups and service for events.

The position requires reading Banquet Event Orders, maintaining banquet spaces, coordinating with teams, and delivering friendly, efficient guest service in line with hotel standards.

Qualifications

• Exemplary customer service and attention to detail are required.
• Ability to perform duties in a repetitious and fast-paced environment.
• Must be able to read and follow instructions accurately.

Responsibilities

• Set up, maintain, and take down banquet rooms per event orders.
• Ensure room setups meet clients' specifications.
• Transport food and assist with service as needed.
• Maintain cleanliness and safety of banquet areas.
• Collaborate with other departments to meet guest needs.
• Adhere to cost controls and waste reduction.

Skills

Customer service

Attention to detail

Fast-paced environment

Education

High School diploma or GED

Job description

Renaissance Minneapolis Hotel, The Depot, part of CSM Lodging Services, seeks a dedicated houseperson to support banquet operations in Minneapolis. The role focuses on flawless room setups and service for events.

The position requires reading Banquet Event Orders, maintaining banquet spaces, coordinating with teams, and delivering friendly, efficient guest service in line with hotel standards.