Event Banquet Setup & Guest Service Pro

Crowne Plaza Hotel; Elizabeth (NJ); On-site; USD 32,000 - 38,000; Full time

Job summary

Crowne Plaza Hotel in Elizabeth, NJ is seeking a Banquet Set-up team member to ensure successful events through expert setup and bussing. You will deliver exceptional customer service throughout the event lifecycle to uphold high guest satisfaction.

Roles include setting up and breaking down functions, maintaining clean function rooms, and assisting guests. The role requires physical effort and flexibility, with varied schedules including nights and weekends, as needed by hotel operations.

Qualifications

• Prior labor-intensive work experience preferred.
• Ability to speak and understand English.
• Ability to lift/push/carry 20-50 lbs.
• Flexible; Scheduled days and times vary based on need

Responsibilities

• Correctly and efficiently set up and break down all department functions.
• Keep function room area and storage areas clean and neat at all times.
• Return all equipment not in use to proper storage area in clean condition before the end of each shift.
• Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
• Service/freshen all meeting rooms during breaks.
• Assist guests whenever possible, referring all requests which are beyond scope of responsibility immediately to supervisor.
• Perform periodic deep cleaning of banquet areas.

Skills

Banquet setup

Customer service

Job description

Crowne Plaza Hotel in Elizabeth, NJ is seeking a Banquet Set-up team member to ensure successful events through expert setup and bussing. You will deliver exceptional customer service throughout the event lifecycle to uphold high guest satisfaction.

Roles include setting up and breaking down functions, maintaining clean function rooms, and assisting guests. The role requires physical effort and flexibility, with varied schedules including nights and weekends, as needed by hotel operations.