Event Banquet Server — On-Call Hospitality Pro

Saracen Casino; Pine Bluff (AR); On-site; USD 17,000 - 28,000; Part time

Job summary

Saracen Casino Resort in Pine Bluff, AR is seeking a Banquet Server to deliver exceptional service at banquet events, assist with setup and breakdown, and coordinate with the Banquet & In-Room Dining Manager.

This on-call, on-site role requires being at least 18, a high school diploma, and the ability to work nights, weekends and holidays. Prior banquet experience and strong English communication are preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in banquet service or event setup preferred.
• Must be able to read, write, speak, and understand English.
• Must be able to work nights, weekends, and holidays as required.

Responsibilities

• Provide outstanding customer service to patrons, communicating in a pleasant, friendly, and professional manner.
• Set up banquet rooms and event spaces according to event specifications and standards.
• Serve food and beverages to guests during banquet events, ensuring accuracy and quality of orders.
• Maintain cleanliness and organization of event spaces, including set-up and break-down of tables, chairs, and service stations.
• Adhere to regulatory, departmental, and company policies in an ethical manner.
• Ensure the highest degree of customer satisfaction during events.
• Assist in inventory management by reporting shortages of banquet supplies.
• Collaborate with kitchen staff and other team members to ensure efficient service delivery.
• Address and resolve any guest concerns or complaints promptly and professionally.
• Attend all necessary training meetings.
• Assist in other projects as directed by the Banquet and In-Room Dining Ops Manager.

Skills

Excellent communication

Team player

Professional appearance

English proficiency

Education

High school diploma

Job description

Saracen Casino Resort in Pine Bluff, AR is seeking a Banquet Server to deliver exceptional service at banquet events, assist with setup and breakdown, and coordinate with the Banquet & In-Room Dining Manager.

This on-call, on-site role requires being at least 18, a high school diploma, and the ability to work nights, weekends and holidays. Prior banquet experience and strong English communication are preferred.