Event Banquet Server — Elevate Guest Experience

Shamin Hotels Master; Williamsburg (VA); On-site; USD 19,000 - 21,000; Full time

Job summary

Shamin Hotels in Williamsburg, VA is seeking an Entry level Banquet Server to provide food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. You will greet guests, set up banquet rooms per BEOs, serve items, clear tables, and maintain cleanliness while collaborating with the banquet team.

This role requires flexibility, physical ability, and a professional appearance.

Qualifications

• Previous banquet or restaurant serving experience preferred.
• Excellent communication and guest service skills.
• Professional appearance and demeanor.
• Ability to lift up to 30 lbs and stand/walk for extended periods.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• TIPS or alcohol service certification preferred (based on location requirements).

Responsibilities

• Greet guests in a professional and friendly manner.
• Set up banquet rooms and tables according to banquet event orders (BEOs).
• Serve food and beverages during events in a timely, courteous, and efficient manner.
• Clear tables, remove service items, and reset rooms as needed throughout the event.
• Maintain cleanliness and organization of all service areas.
• Assist with the setup and breakdown of buffets, food stations, and bar areas.
• Communicate effectively with kitchen and banquet team for smooth service flow.
• Follow all food safety and sanitation guidelines.
• Ensure proper handling of all hotel equipment and report any maintenance issues.
• Respond to guest needs and requests promptly and professionally.
• Work collaboratively with the Banquet Captain and other servers to execute event plans.

Skills

Greet guests professionally

Communication

Teamwork

Flexibility

Food safety awareness

Ability to lift 30 lbs

Guest service

Professional appearance

Job description

Shamin Hotels in Williamsburg, VA is seeking an Entry level Banquet Server to provide food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. You will greet guests, set up banquet rooms per BEOs, serve items, clear tables, and maintain cleanliness while collaborating with the banquet team.

This role requires flexibility, physical ability, and a professional appearance.