Banquet Server

Shamin Hotels; Richmond (VA); On-site; USD 16,531 - 24,796; Full time

Job summary

Shamin Hotels is seeking a Banquet Server to provide food and beverage service during hotel-hosted events, including weddings, conferences, and corporate meetings. You will ensure guests receive exceptional service while upholding banquet standards and cleanliness.

You will greet guests, set up banquet rooms per BEOs, serve and clear items, maintain service areas, and coordinate with kitchen and banquet teams for smooth event flow. Attention to food safety and guest needs is essential.

Responsibilities

• Greet guests in a professional and friendly manner
• Set up banquet rooms and tables according to banquet event orders (BEOs)
• Serve food and beverages during events in a timely, courteous, and efficient manner
• Clear tables, remove service items, and reset rooms as needed throughout the event
• Maintain cleanliness and organization of all service areas
• Assist with the setup and breakdown of buffets, food stations, and bar areas
• Communicate effectively with kitchen and banquet team for smooth service flow
• Follow all food safety and sanitation guidelines
• Ensure proper handling of all hotel equipment and report any maintenance issues
• Respond to guest needs and requests promptly and professionally
• Work collaboratively with the Banquet Captain and other servers to execute event plans

Job description

Job Title: Banquet Server

Company: Shamin Hotels

Organizational Structure:

Job Title: Banquet Server

Department: Banquets / Food & Beverage

Reports To: Banquet Captain / Banquet Manager

Location: [Insert Hotel or Property Name]

Position Summary: The Banquet Server is responsible for providing food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. This role ensures guests receive exceptional service while maintaining banquet standards and cleanliness throughout the event.

Key Responsibilities:

• Greet guests in a professional and friendly manner
• Set up banquet rooms and tables according to banquet event orders (BEOs)
• Serve food and beverages during events in a timely, courteous, and efficient manner
• Clear tables, remove service items, and reset rooms as needed throughout the event
• Maintain cleanliness and organization of all service areas
• Assist with the setup and breakdown of buffets, food stations, and bar areas
• Communicate effectively with kitchen and banquet team for smooth service flow
• Follow all food safety and sanitation guidelines
• Ensure proper handling of all hotel equipment and report any maintenance issues
• Respond to guest needs and requests promptly and professionally
• Work collaboratively with the Banquet Captain and other servers to execute event plans