Event / Banquet Manager, Print Works Bistro

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

401K

Life insurance

Job summary

Quaintance-Weaver Restaurants & Hotels is seeking an energetic Event Manager in Greensboro, NC to coordinate seamless events and lead our banquets team. You will manage setup, service, and staff, ensuring exceptional guest experiences in a fast-paced setting.

The role emphasizes hospitality, teamwork, and attention to detail with opportunities to work across menus, wine offerings, and sustainability practices while delivering outstanding events for guests.

Qualifications

• Understanding of banquet and event processes.
• Ability to lead and coordinate a events team.
• Strong hospitality mindset and guest-focused approach.
• Excellent interpersonal and communication skills.

Responsibilities

• Communicate clearly and uphold mission and values.
• Advocate for guests to ensure a memorable experience.
• Lead event staff, set up spaces, service catered food and beverages.
• Know catering menus, pricing, wine offerings and specialties.
• Maintain cleanliness and safety standards at all times.
• Recruit, hire and train event staff and manage staffing levels.
• Assist with schedules, staff availability, and budgeting.

Skills

Event management

Guest service

Interpersonal skills

Communication

Problem solving

Salesforce (Delphi)

Tools

Delphi Salesforce

Microsoft Office

Excel

Job description

Location: Print Works Bistro, Greensboro, North Carolina
Hours: Full Time
Print Works Bistro is looking for a friendly and energetic Event Manager to join their team of enthusiastic event professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people.

What are the responsibilities of an Event Manager?

• Communicate clearly and perform consistently following the mission and values of the organization in our enthusiastic work environment
• Be an advocate for our guests with all interactions, ensuring that each guest leaves feeling that their experience was beyond incredible
• Lead a team with enthusiasm that is responsible for delivering service to all event guests including setting up the event spaces, serving catered food and beverage and having an extensive knowledge on the impressive selection of seasonal restaurant food
• Have a working knowledge of Print Works Bistro and Green Valley Grill catering menus, including pricing, Chef features, extensive wine offerings and other specialty drinks
• Maintain a high level of cleanliness and safety, ensuring that our maintenance, security and sanitation standards are met at all times
• Act as a leader with diplomacy and tact with all interactions, ensuring that you take ownership of your intentions and other’s perceptions
• Responsible for the recruiting, hiring and training of all event (banquet) staff members, ensuring that the events team is fully staffed with the right people.
• Help write and/or ensure all schedules are completed with the correct amount of staff members based on the appropriate availability.
• Implement and train sustainable practices initiatives.
• Anticipate revenue/cost issues and manage the timing of discretionary expenditures to stabilize cash flow.
• Identify major revenue and expense opportunities and possible issues.
• Ensure daily controls are happening including completing checklists, payroll tracking and inventory management.

What Skills and Experience are Desired for an Event Manager?

• Clear understanding of the banquet / event process
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Understanding of Delphi Salesforce is a plus
• Strong knowledge of Microsoft Office and Excel and creating spreadsheets
• Understanding financial data
• Ability to retain and recall detailed information

Benefits? Yes.

• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• 401K
• Voluntary Life Insurance
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities