Evenings & Weekends Customer Service Lead

Domino's Pizza; Floyds Knobs (IN); On-site; USD 26,000 - 42,000; Full time

Job summary

Domino's Pizza in Indiana is seeking a friendly Store Customer Service Representative to handle orders and assist customers during evenings and weekends. You’ll work to beat the rush, support digital orders, and help maintain an upbeat dining experience for guests at our store.

We offer flexible shifts, opportunities for growth, and a team-oriented environment where your people skills are valued. If you enjoy fast-paced settings and helping customers, apply today.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinating with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Skills

Customer service

Communication

Multitasking

Problem solving

Team leadership

Attention to detail

Job description

Domino's Pizza in Indiana is seeking a friendly Store Customer Service Representative to handle orders and assist customers during evenings and weekends. You’ll work to beat the rush, support digital orders, and help maintain an upbeat dining experience for guests at our store.

We offer flexible shifts, opportunities for growth, and a team-oriented environment where your people skills are valued. If you enjoy fast-paced settings and helping customers, apply today.