Customer Service Rep (2520) EVENINGS ONLY- 914 Eastern Blvd, #500

Domino's Pizza; Clarksville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Clarksville, IN is hiring for an evening customer service role. You will take and process orders, answer questions, and ensure a positive guest experience during hungry hours.

The job emphasizes flexibility, teamwork, and handling multiple channels, with opportunities to advance and help train junior teammates.

All candidates should bring a positive attitude and strong communication, with a commitment to excellent service.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Answer customer inquiries promptly and courteously across channels.
• Process orders, forms, and requests accurately.
• Maintain clear records of interactions and transactions.
• Coordinate with teammates to deliver seamless service.
• Support and coach junior representatives as needed.
• Strive to resolve issues to ensure customer satisfaction.

Skills

Customer service

Communication

Team coordination

Job description

DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.
we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.
We are always looking for exceptional talent and dedication.

Job Description

THIS POSITION IS EVENING ONLY You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.