Customer Service Lead - Flexible Hours & Growth Path

Domino's Pizza; Jeffersonville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Indiana is seeking enthusiastic customer service representatives to join our fast-paced stores. You will handle orders, answer questions, and provide friendly, professional service across phone, chat, and in-person channels, helping guests have a great experience during busy hours.

Part-time or full-time schedules, opportunities for advancement from front-line roles to management, and a supportive team environment.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries across channels.
• Knowing products inside and out to answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, and complaints.

Responsibilities

• Provide courteous customer support across phone, chat, and in-person channels.
• Handle orders, inquiries, and complaints with speed and accuracy.
• Coordinate with colleagues to ensure smooth service and scheduling.
• Maintain up-to-date knowledge of Domino's products and promotions.
• Contribute to a positive store environment and customer satisfaction.

Skills

Customer service

Communication

Problem resolution

Team coordination

Record keeping

Multichannel support

Job description

Domino's Pizza in Indiana is seeking enthusiastic customer service representatives to join our fast-paced stores. You will handle orders, answer questions, and provide friendly, professional service across phone, chat, and in-person channels, helping guests have a great experience during busy hours.

Part-time or full-time schedules, opportunities for advancement from front-line roles to management, and a supportive team environment.