Evenings Front Desk Patient Access Specialist

University of Maryland Medical System; La Plata (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Shift Differentials

Job summary

University of Maryland Medical System seeks a Patient Access Representative I in La Plata, MD. This full-time role requires evening shifts with every other weekend, handling patient check-in, insurance details, and cost estimates in a fast-paced hospital setting.

Responsibilities include guiding patients through registration, verifying coverage, collecting co-pays, and assisting with pre-certifications while ensuring exceptional customer service and accuracy in documentation.

Qualifications

• High school diploma required.
• 1 year of clerical/customer service work in healthcare preferred.
• Certification memberships (AAHAM/NAHAM) preferred.

Responsibilities

• Serve as first contact for patients and visitors in person and by phone.
• Verify patient demographics and insurance benefits; review benefits in Epic.
• Provide cost estimates and secure pre-certifications/pre-notifications as needed.

Skills

Customer service

Data entry

Insurance verification

Education

High school diploma

Tools

Epic

Job description

University of Maryland Medical System seeks a Patient Access Representative I in La Plata, MD. This full-time role requires evening shifts with every other weekend, handling patient check-in, insurance details, and cost estimates in a fast-paced hospital setting.

Responsibilities include guiding patients through registration, verifying coverage, collecting co-pays, and assisting with pre-certifications while ensuring exceptional customer service and accuracy in documentation.