Evening Word Processing Supervisor – Legal Docs

Considine Search; New York (NY); On-site; USD 115,000 - 120,000; Full time

Job summary

A leading document processing firm in New York, NY is seeking a Supervisor to manage document processing teams. Responsibilities include providing exceptional customer service, supervising staff, coordinating workflow, and ensuring adherence to quality standards. The ideal candidate has 3-5 years of supervisory experience in a legal context and expertise in Microsoft 365 and Adobe Creative tools. The role may require shift coverage flexibility and stress management under tight deadlines.

Responsibilities

• Supervise word processing and proofreading teams.
• Provide exceptional customer service to clients.
• Ensure workflow coordination through the HighGear tracking system.
• Conduct staff performance evaluations.
• Maintain strict confidentiality regarding client and staff matters.

Skills

Advanced expertise in Microsoft 365 applications

Adobe Creative tools (Illustrator, Photoshop)

Strong organizational skills

Excellent interpersonal skills

Skilled written communicator

Resourceful problem-solver

Education

Three to five years supervisory experience in a legal word processing environment

Job description

A leading document processing firm in New York, NY is seeking a Supervisor to manage document processing teams. Responsibilities include providing exceptional customer service, supervising staff, coordinating workflow, and ensuring adherence to quality standards. The ideal candidate has 3-5 years of supervisory experience in a legal context and expertise in Microsoft 365 and Adobe Creative tools. The role may require shift coverage flexibility and stress management under tight deadlines.