Evening & Weekend Residential Support Specialist

Avalon Housing; Ann Arbor (MI); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Employee assistance program

Life insurance

Short-term disability

403(b) plan

Job summary

Avalon Housing is seeking a Residential Support Specialist in Ann Arbor, MI. The role supports residents, monitors front desk operations, and provides hands-on assistance to foster a safe, inclusive community.

The position requires compassion, reliability, and the ability to work with diverse residents. It includes weekly on-call shifts, training within 30 days, and part-time hours in Miller Manor area.

Qualifications

• High School Diploma or GED.
• Ability to work well with diverse people, including other staff, in a non-judgmental way.

Responsibilities

• Check visitors in and out, answer phones and monitor security systems
• Maintain safety and security of residents by monitoring all general access areas and enforcing program rules
• Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems
• Coordinate services for tenants and contact outside service providers as necessary
• Work cooperatively with other staff onsite in addition to visiting service providers; refer tenants to clinical and other staff as necessary
• Initiate maintenance requests
• Attend staff meetings, retreats and professional training sessions
• Depending on location, RSS staff may assist tenants with activities of daily living, including meal preparation, medication, shopping, and/or other hands‑on assistance.
• This position requires a weekly on-call shift; on-call shifts are compensated at hourly rates plus a bonus.
• This position requires training to begin within the first 30 days of hire. Some training will take place outside regular shift hours. All training time is compensated.

Skills

Crisis intervention

Verbal communication

Written communication

Diversity awareness

Computer skills

Team collaboration

Education

High School Diploma or GED

Job description

Avalon Housing is seeking a Residential Support Specialist in Ann Arbor, MI. The role supports residents, monitors front desk operations, and provides hands-on assistance to foster a safe, inclusive community.

The position requires compassion, reliability, and the ability to work with diverse residents. It includes weekly on-call shifts, training within 30 days, and part-time hours in Miller Manor area.