Evening & Weekend Guest Services Coordinator

Wheeler Mission Ministries; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Shift differentials

Pay incentives upon training completion

Job summary

Wheeler Mission Ministries in Indianapolis seeks a Guest Services Coordinator to provide care services for shelter guests and support throughout their residency. This role involves checking guests in and out, guiding and supervising activities, and collaborating with staff.

The ideal candidate should have a high school diploma and 1+ years of experience in a non-profit environment, demonstrating strong communication skills and adaptability. The position requires basic proficiency in Microsoft Office.

Qualifications

• 1+ years of recent work experience demonstrating dependability.
• Flexibility for different shifts or occasional weekends.
• Verbal and written communication skills for effective interaction.
• Desire to learn and grow in a non-profit environment.
• Familiarity with addiction, mental health, trauma preferred.

Responsibilities

• Checks guests in and out using guest software.
• Provides guests with guidance and support.
• Monitors meals and ensures daily tasks are completed.
• Collaborates with staff to facilitate nightly activities.
• Greets volunteers and supervises as needed.

Skills

Adaptability

Collaboration

Guest/Customer Focus

Listening

Emotional Intelligence

Patience

Compassion

Conflict Resolution

Timeliness

Communicates Effectively

Education

High school diploma, GED, or willingness to pursue an HSE

Tools

Microsoft Office Suite

Mission Tracker Software

Pay Com

Job description

Wheeler Mission Ministries in Indianapolis seeks a Guest Services Coordinator to provide care services for shelter guests and support throughout their residency. This role involves checking guests in and out, guiding and supervising activities, and collaborating with staff.

The ideal candidate should have a high school diploma and 1+ years of experience in a non-profit environment, demonstrating strong communication skills and adaptability. The position requires basic proficiency in Microsoft Office.