Evening/Weekend Facility Supervisor - Downtown Boise YMCA

Entertimeonline; Boise (ID); Sur place; USD 21 000 - 23 000; Temps partiel

Résumé du poste

Downtown Boise YMCA is seeking an Evening Facility Supervisor to oversee the building and grounds during assigned shifts, providing leadership and promoting safety and engagement in our community.

The Downtown Boise YMCA operates a wide facility including gym, pools, studios, and youth programs. This part-time role requires working Tuesday 5:00pm-9:00pm and other evenings as needed, with pay ranging from $14.95 to $17.00 per hour depending on experience.

Qualifications

• Experience in customer service, sales, or related experience.
• Excellent human relation skills and an ability to maintain positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Ability to respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

Responsabilités

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Connaissances

Customer service

Sales experience

Communication skills

Emergency response

Description du poste

• Base Pay $14.95 - $17.50 / Hour
• Job Category Membership
• Employee Type Part Time - Non Exempt

• Name Lexi Peters
• Phone [phone] ext. 267
• Email [e-mail]

Description

Our Downtown Boise YMCA is seeking an Evening Facility Supervisor to join their team. This ideal candidate is responsible for overall supervision of the YMCA building and grounds during assigned shifts and to serve in other membership positions as assigned. Provides leadership and influence to others and fosters the Y’s culture by modeling engagement principles, capturing living our cause moments, and exemplifying and promoting safe behaviors.

The Downtown Family YMCA opened its doors in 1964 and has since been a landmark in the Downtown Boise area. The facility has a full court basketball gym, a large cardio fitness center, multiple strength training systems and rooms, racquetball courts, a climbing wall, five fitness studios, three swimming pools, and multiple youth programming areas.

Schedule:

This is a part-time position at 4-12 hours weekly. Schedule requirements are Tuesday, 5:00pm-9:00pm and subbing other evenings and weekends as needed. Pay: $14.95-$17.00/hour depending on experience.

Responsibilities:

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Qualifications:

• Experience in customer service, sales, or related experience.
• Excellent human relation skills and an ability to maintain positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Ability to respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

Welcoming and Inclusion:

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.