Evening Visitor Services & Night Lights Admissions Specialist

New England Botanic Garden at Tower Hill; Boylston (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

New England Botanic Garden at Tower Hill in Boylston, MA seeks Seasonal Visitor Services Associates to support evening events, Night Lights, and special admissions. You will welcome visitors, assist with ticketing, and answer questions.

Training provided; prior customer service helpful; must be 16+ and comfortable with computers and cash handling; shifts vary and may include evenings.

Qualifications

• Previous customer service experience preferred.
• Must be able to handle cash and card transactions; training provided.
• Comfortable using computers in a fast-paced environment.
• Must be at least 16 years old and have reliable transportation.

Responsibilities

• Greet visitors and provide information, directing to facilities as needed.
• Sell admissions and process reservations using the on-site POS system.
• Answer questions for Night Lights hotline and assist with ticketing.
• Promote memberships and renewals during interactions with guests.
• Maintain safety and report any concerns to staff.

Skills

Customer service

Cash handling

Computers

Teamwork

Reliability

Tools

Point-of-sale

Ticket reservations

Job description

New England Botanic Garden at Tower Hill in Boylston, MA seeks Seasonal Visitor Services Associates to support evening events, Night Lights, and special admissions. You will welcome visitors, assist with ticketing, and answer questions.

Training provided; prior customer service helpful; must be 16+ and comfortable with computers and cash handling; shifts vary and may include evenings.