Evening Veterinary Client Experience Specialist

Charlotte Animal Referral & Emergency

Charlotte (NC)

On-site

USD 21,000 - 30,000

Full time

9 days ago

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Benefits offered by this job

PTO 80 hours
Health Insurance
Dental Insurance
Vision Insurance
401k Match
Group Life Insurance
Voluntary Life Insurance
FSA 1500
Employee Assistance Program
Employee Discount
CE Allowance 750
Uniform Allowance
Referral Program
Tuition Reimbursement

Job summary

Charlotte Animal Referral & Emergency (CARE) is seeking an experienced Client Service Representative to join our 24-hour emergency and specialty referral hospital in Charlotte, NC. Veterinary CSR experience is preferred but not required, and you will contribute to a supportive, patient-focused team.

We offer a variety of shifts, including weekend and holiday coverage, with a comprehensive benefits package and opportunities for growth within Cardiology, Internal Medicine, Neurology,

Qualifications

  • High school diploma or GED required.
  • Ability to stay calm when customers are stressed.
  • Proficient with computers.
  • Experience in customer service.
  • Excellent written and verbal communication.

Responsibilities

  • Greet clients and patients as they enter the hospital.
  • Answer multi-line telephone.
  • Check patients in as they arrive.
  • Notify technicians when patients have arrived.
  • Input patient and client information into the EMR.
  • Other duties as assigned.

Skills

Customer service
Communication
Computer literacy
Emotional intelligence

Education

High school diploma or GED

Tools

EMR systems

Job description

Charlotte Animal Referral & Emergency (CARE) is seeking an experienced Client Service Representative to join our 24-hour emergency and specialty referral hospital in Charlotte, NC. Veterinary CSR experience is preferred but not required, and you will contribute to a supportive, patient-focused team.

We offer a variety of shifts, including weekend and holiday coverage, with a comprehensive benefits package and opportunities for growth within Cardiology, Internal Medicine, Neurology,

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