Evening Turndown Specialist - On-Call

Loews Hotels & Co; Arlington (TX); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & wellness benefits

401(k) match

Paid time off

Training & development

Tuition reimbursement

Pet insurance & pet bereavement

Team member hotel rates & discounts

Complimentary parking

Free meals on shift

Discounts to local attractions

Volunteer opportunities

Descripción de la vacante

Loews Hotels & Co in Arlington is seeking a detail-oriented Turndown Attendant to create a serene, inviting atmosphere in guest rooms. You will turn down beds, refresh amenities, and ensure rooms meet Loews’ standards of comfort and elegance.

The role emphasizes guest satisfaction, teamwork, and a proactive approach to maintaining a welcoming environment during evening shifts. Experience in hotel cleaning is preferred, with flexibility for varied schedules.

Formación

• High school diploma or equivalent preferred.
• Previous hotel or resort cleaning experience preferred.
• Basic English skills preferred.

Responsabilidades

• Prepare guest rooms for the evening by turning down bed linens, folding back covers, and fluffing pillows.
• Replenish guest amenities such as towels, toiletries, coffee supplies, and glasses.
• Perform light cleaning tasks, including removing trash and wiping surfaces.
• Adjust room conditions for guest comfort (temperature, curtains, lighting).
• Report suspicious behavior, lost items, or discrepancies to supervisors.
• Attend departmental meetings and provide coverage in related areas as needed.
• Be familiar with hotel facilities, locations, and hours to assist guests with information.
• Maintain professional and friendly guest relations and ensure guest satisfaction.
• Follow hotel safety protocols and department procedures for emergencies and chemical use.

Conocimientos

Guest Experience Enthusiast

Detail-Driven Professional

Proactive Problem Solver

Reliable Team Player

Adaptable and Positive

Educación

High school diploma or equivalent

Descripción del empleo

Loews Hotels & Co in Arlington is seeking a detail-oriented Turndown Attendant to create a serene, inviting atmosphere in guest rooms. You will turn down beds, refresh amenities, and ensure rooms meet Loews’ standards of comfort and elegance.

The role emphasizes guest satisfaction, teamwork, and a proactive approach to maintaining a welcoming environment during evening shifts. Experience in hotel cleaning is preferred, with flexibility for varied schedules.