Evening Store Leader: Service, Ops & Closing

Save More Marketplace; Eagle River (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Save More Minocqua is seeking an Evening Manager to lead store operations during the afternoon and evening hours, serving as the primary Manager on Duty. You will provide leadership across all departments, ensure customers receive excellent service, support employees, and maintain store standards through closing.

The ideal candidate is a strong floor leader who can make decisions, address operational issues, and own the store during the shift.

Qualifications

• 2-3 years of retail supervisory or management experience required.
• Grocery, supermarket, or high-volume retail experience strongly preferred.
• Demonstrated ability to lead employees and manage store operations independently.
• Strong customer service and problem-solving skills.
• Ability to make sound decisions in a fast-paced environment.
• Strong communication, organization, and follow-through.

Responsibilities

• Serve as the Manager on Duty from 2:00 PM - 10:00 PM.
• Provide leadership and operational support across all store departments.
• Maintain a visible presence on the sales floor and respond to customer and employee needs.
• Ensure high standards for customer service, store conditions, product availability, cleanliness, and safety.
• Direct employees and adjust staffing or priorities based on business needs.
• Support department teams with stocking, merchandising, recovery, customer service, and operational needs when necessary.
• Address customer concerns and resolve issues professionally.
• Monitor employee productivity, attendance, performance, and adherence to company policies.
• Ensure breaks and meal periods are appropriately managed.
• Support Front End operations, including customer service, cash-handling concerns, overrides, and closing procedures.
• Complete store closing procedures and ensure the building is properly secured.
• Respond to emergencies, safety concerns, equipment issues, shoplifting, or other incidents.

Skills

Retail supervisory

Customer service

Problem-solving

Communication

Leadership

Job description

Save More Minocqua is seeking an Evening Manager to lead store operations during the afternoon and evening hours, serving as the primary Manager on Duty. You will provide leadership across all departments, ensure customers receive excellent service, support employees, and maintain store standards through closing.

The ideal candidate is a strong floor leader who can make decisions, address operational issues, and own the store during the shift.