Evening Store Leader: Drive Service & Operations

Socket.dev; Rhinelander (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Save More Minocqua is seeking an Evening Manager to lead store operations during the 2:00 PM–10:00 PM shift. You will serve as the primary Manager on Duty, directing staff, ensuring customer service excellence, and maintaining store standards as the night closes.

The ideal candidate thrives in a fast-paced grocery environment, leads by example, and communicates effectively with teams and leadership. This full-time role emphasizes scheduling, staffing decisions, and safe, clean store operations.

Qualifications

• 2–3 years of retail supervisory or management experience required.
• Grocery, supermarket, or other high-volume retail experience strongly preferred.
• Demonstrated ability to lead employees and manage store operations independently.
• Strong customer service and problem-solving skills.
• Ability to make sound decisions in a fast-paced environment.

Responsibilities

• Serve as the Manager on Duty from 2:00 PM – 10:00 PM.
• Provide leadership and operational support across all store departments.
• Maintain a visible presence throughout the sales floor and respond to customer/employee needs.
• Ensure high standards for customer service, store conditions, product availability, cleanliness, and safety.
• Direct employees and adjust staffing or priorities based on business needs.
• Support department teams with stocking, merchandising, recovery, customer service, and operational needs when necessary.
• Address customer concerns and resolve issues professionally.
• Monitor employee productivity, attendance, performance, and adherence to company policies.
• Ensure breaks and meal periods are appropriately managed.
• Support Front End operations, including customer service, cash-handling concerns, overrides, and closing procedures.
• Complete store closing procedures and ensure the building is secured.
• Respond to emergencies, safety concerns, equipment issues, shoplifting, or other incidents.
• Communicate significant operational, employee, or customer issues to store leadership.
• Help maintain compliance with food safety, workplace safety, security, and company policies.
• Assist with training, coaching, and development of employees.
• Perform additional duties as needed to support overall store operations.

Skills

Retail supervision

Team leadership

Customer service

Job description

Save More Minocqua is seeking an Evening Manager to lead store operations during the 2:00 PM–10:00 PM shift. You will serve as the primary Manager on Duty, directing staff, ensuring customer service excellence, and maintaining store standards as the night closes.

The ideal candidate thrives in a fast-paced grocery environment, leads by example, and communicates effectively with teams and leadership. This full-time role emphasizes scheduling, staffing decisions, and safe, clean store operations.